Team Member

Job Description

Job Description

Team Member

Job Summary

The Team Member is responsible for working directly with guests and fellow team members to Spread Joy, Enrich Lives and Serve Others.  This person will support up to three functional areas of the restaurant: Service, Sandwich Line and Production.  The Team Member will complete all necessary training through Chicken Salad Chick University (CSCU) in order to flawlessly execute the duties of the assigned position.  The Team Member will exhibit the Chicken Salad Chick 10 Non-Negotiable Behaviors and embrace our Culture throughout the shift, helping us become America’s Favorite Place for Chicken Salad!

Essential Responsibilities

• Offer every guest, on every visit, a superb experience that creates a lasting memory. Greet every guest to welcome them to our restaurant!
• Support and assist fellow team members whenever possible.
• Maintain a safe, clean, and organized work area according to Chicken Salad Chick (CSC) standards.
• Monitor quality, safety and appearance of all products and ingredients.
• Complete assigned tasks efficiently and thoroughly in accordance with CSC standards.
• Restock work area after leaving shift.
• Adhere to Company uniform and grooming standards.
• Attend all scheduled employee meetings and bring suggestions for improvement.
• Report problems (faulty equipment, product shortages, etc.) to supervisor promptly.
• Complete other related duties as assigned by supervisor.

Required Knowledge, Skills and Abilities

• Ability to work in a fast-paced environment
• Ability to communicate effectively with fellow team members and guests
• Ability to multitask
• Excellent attendance and punctuality; reliability
• Reliable transportation to and from work
• Must be at least 16 years old

Education and Experience

• Previous restaurant and/or retail experience a plus

Physical Demands

• Exert up to 40 pounds of force occasionally to lift, carry, push, pull or otherwise move objects.
• Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday.
• Must be able to work and perform all duties at assigned station(s) in the kitchen or service area.

Note:  The statements herein are intended to describe the general nature and level of work being performed by employees, are not to be construed as an exhaustive list of responsibilities, duties, and skills of those in this job classification.  Furthermore, they do not establish a contract for employment and subject to change at the discretion of the employer.