Customer Experience Lead - Coaching & Checkout Mastery
JCPenney
JCPenney is seeking a Customer Experience Supervisor I to drive profitable sales growth by coaching associates, delivering company training initiatives, and leading checkout experience strategies. You will model exceptional customer service, manage staffing for peak times using POS and satellite stations, monitor performance metrics, and partner with store leadership to achieve iCAP goals while ensuring a safe, welcoming shopping environment for customers and associates alike. #J-18808-Ljbffr JCPenney
$23 - $28.75 per hour
General Description As the Customer Experience Supervisor I - You are accountable for... ...driving profitable sales growth by leading and engaging associates, coaching associates on customer service,... ...initiatives and delivering company checkout experience strategies. Primary...SuggestedHourly payWorldwideShift work- ...Crescendo, and let’s build the future of customer experience together. Welcome to Crescendo.... ...to what’s next. The Role The Team Lead will oversee and coordinate both the Customer... ...a critical role in supporting and coaching the team to exceed partner expectations...SuggestedPermanent employmentFull timeRemote workWork from homeShift work
$96.22k - $120.61k
...-of-the-art product and user experience. We are bold, like risks, and... ...it: Applicant Handbook ( Our customers love the product, provide valuable... ...on? As the Customer Advocate Lead, you will lead and empower... ...for a first response time of Coach and develop team members...SuggestedRemote jobFor contractors- ...in Sayreville, NJ. We are seeking a Store Manager to deliver an immersive retail experience and lead a dynamic team on the sales floor. Responsibilities include managing operations, coaching a 10-15 member team (20-25 at peak), handling payroll and scheduling, and...Suggested
- ...seeks a friendly, outgoing team member to provide exceptional customer service in a busy bowling center and arcade environment. You will... ..., answer questions, and help guests enjoy games and bowling experiences. You will operate the POS, assign lanes, assist with...SuggestedNight shiftWeekend work
$19.92 - $24.9 per hour
...will support the store manager in driving sales, ensuring strong customer service, and managing day-to-day operations. Responsibilities... ...candidates will have at least 3 years of retail management experience and exceptional communication skills. The position offers a competitive...Hourly pay- ...the David Jones Perth store. You will lead a high-performing team, manage recruitment... ...merchandising while delivering premium customer experiences. You will oversee Womenswear and... ...Manager, and drive performance through coaching and brand-aligned leadership in a fast-...
- ...Jersey. In this role, you'll lead the Produce Department, ensuring... ...and delivering exceptional customer service. You'll also engage with team members through coaching and performance reviews. The ideal... ...will have management experience in produce and strong communication...Flexible hours
- ...seeks a Leader in Prestige Selling to elevate customer experience in our Beauty department. Your role will focus on driving sales, leading by example, and fostering client loyalty through personalized service and coaching. With a dynamic and inclusive environment, we offer...
- ...management, labor control, merchandising and compliance. You will lead and develop Associate Team Leaders and Team Members, hire and... ...retail execution, manage vendor relationships, and maintain strong customer focus while upholding company SOPs and core values across store...
- ...to join us. We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and... ...to the platform and overall user experience. In addition to your work with customers, you enjoy coaching, mentoring, and helping junior staff...Work experience placementLocal areaRemote workFlexible hoursShift work
- Abercrombie & Fitch Co. is seeking a Key Lead in Edison, NJ to ensure all customers receive a quality in-store experience. As part of the store leadership team, the Key Lead will act as Floor Supervisor, guiding Brand Reps and Stock Associates to effectively run store...
- ...Close is an AI sales manager for founder led sales teams. You own customer onboarding and early success after close, run the install... ...someone who has run a sales team; you speak deal, pipeline, and coaching credibly with founders and closers, using a documented playbook...
- ...Insights Analyst in Newark, NJ. This role involves supporting global customer service operations through data analysis, visualization, and... ...have a BA/BS in a relevant field, over 5 years of analytical experience, and strong skills in SQL, Python, and data visualization...
- Stop & Shop in Keyport, NJ, is seeking a Customer Service Operations Leader to oversee... ...targets, ensure safety and sanitation, and lead recruitment, onboarding and ongoing staff... ...to deliver exceptional shopping experiences while supporting community engagement....Work at office
- ...an experienced and highly motivated Customer Acquisition Lead to drive new customer acquisition and... ...field-level guidance and on-the-job coaching to a team of Customer Acquisition Specialists... ...Required Qualifications 3+ years of experience in direct B2B sales or account...Contract workLocal area
- ..., NJ, seeks a qualified individual to oversee daily parts counter operations, ensuring efficient service and issue resolution for customers. Responsibilities include managing staffing schedules, controlling labor expenses, and monitoring performance metrics. Successful...Work at office
- Comcast is seeking a Retail Store Manager in Port Reading, NJ, responsible for delivering a top-notch experience for customers and team members. This role includes managing all phases of the customer environment, achieving financial targets, and providing operational oversight...
- Paddy Power is looking for a Customer Service Team Leader in Cranford, New Jersey, to ensure customers have an exceptional experience at our retail shops. In this role, you will engage warmly with every visitor and provide outstanding service while promoting our latest...Flexible hours
- ...Store Assistant Manager to work closely with the Store Manager on operational tasks. This role focuses on creating exceptional customer experiences and guiding a motivated team of brand advocates. The ideal candidate will possess retail experience, strong organizational...
$81.79k - $120.61k
A leading software company for rentals is seeking a Customer Advocate Lead to manage and empower the US support team. This... ...delivering exceptional customer experiences, maintaining response times, and... ...technical skills, and the ability to coach team members. A generous...Remote job- ...Assurance in New Jersey seeks an innovative Director of Sales to lead our Direct Response and Brokerage Sales organization across... ..., Underwriting & Sales, you will drive growth, elevate customer experience, develop leaders, and champion digital transformation while aligning...
- Framebridge Inc is seeking a Retail Keyholder in Summit, New Jersey, to lead exceptional customer service in their retail stores. Responsibilities include training team members, executing operational activities, and providing product knowledge to customers. The ideal candidate...Flexible hoursWeekend workAfternoon shift
$21 per hour
...Team Lead - Bass Pro Shops Sayreville, NJ Tecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! This shop... ...floor running smoothly Leads proactive coaching conversations addressing performance...Hourly payPart timeWeekend workAfternoon shift$21 per hour
...passionate about offering an incredible customer experience for first-time boot buyers and western... ...looking for a talented Part‑Time Team Lead that will bring an immersive TECOVAS retail... ...running smoothly Leads proactive coaching conversations—addressing performance in...Hourly payPart timeWeekend workAfternoon shift$16.49 - $16.99 per hour
...-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity... ...Responsible for promoting an excellent customer experience. Oversees a team of Associates at front... ...on front end principles * Trains and coaches Associates on personalizing the...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift$15.92 - $19.25 per hour
...Service Associate in Edison, New Jersey, seeking enthusiastic individuals who enjoy engaging with guests and creating memorable experiences. Responsibilities include welcoming players, providing venue information, and assisting with equipment. Successful candidates will...Hourly pay- ...building a high-performing team and delivering an exceptional in-store experience consistent with our brand. Responsibilities include leading daily store operations, coaching staff, managing customer interactions, and driving sales performance. Expect to oversee...Full time
- ...seeking a passionate Golf Connoisseur to provide exceptional customer service while offering concierge support at our interactive amenities... ...POS systems, maintaining cleanliness, and upselling products. Experience in food service and a high school diploma are preferred. Join...
- FOCO is seeking a Customer Service Manager to lead a team and enhance the customer experience across our Direct-to-Consumer and Marketplace platforms. The ideal candidate will possess strong leadership skills and 2-5 years of experience in customer service or call center...
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