Medical Assistant

ARKANSAS CHILDREN'S IS A TOBACCO FREE WORKPLACE. FLU VACCINES ARE REQUIRED. ARKANSAS CHILDREN'S IS AN EQUAL OPPORTUNITY EMPLOYER. ALL QUALIFIED APPLICANTS WILL RECEIVE CONSIDERATION FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION, SEX, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, NATIONAL ORIGIN, AGE, DISABILITY, PROTECTED VETERAN STATUS OR ANY OTHER CHARACTERISTIC PROTECTED BY FEDERAL, STATE, OR LOCAL LAWS. THIS POSITION HAS BEEN DESIGNATED AS SAFETY SENSITIVE AND CANNOT BE FILLED BY A CANDIDATE WHO IS A CURRENT USER OF MEDICAL MARIJUANA. Work Shift: Please see job description for details. Time Type: Full time Department: CC015918 Pine Bluff Clinic Pine Bluff Clinic - Monday - Friday 8:30am-5:00pm Requirements: graduation from an accredited MA school (or 1 year of MA work experience in lieu of education) Salary: Most new hires start between $15.30-$19.10 per hour, depending on experience and qualifications. Additional Information: Pine Bluff Clinic Monday - Friday 8:30am-5:00pm Requirements: graduation from an accredited MA school (or 1 year of MA work experience in lieu of education) The Medical Assistant (MA) provides foundational clinical and administrative support within Arkansas Children’s primary and specialty ambulatory clinics. Working under the direct supervision and delegation of a licensed provider, the MA supports safe, efficient, and family-centered pediatric care. This entry-level role performs defined clinical tasks within established protocols while building competencies that may support future certification and expanded responsibilities. Required Education: Completion of accredited medical assistant program (or 1 year MA work experience may be substituted in lieu of education), High school diploma or general education degree (GED) Recommended Education: Required Work Experience: Recommended Work Experience: Related Field - 1 year healthcare or related setting as MA Required Certifications: Recommended Certifications:

1. Rooms patients and prepares them for examination, including obtaining vital signs, height/weight, and updating basic health information in the EHR.
2. Administers medications and immunizations (including vaccines) under provider order and within delegated scope of practice, following medication safety standards, pediatric protocols, and documentation requirements.
3. Performs phlebotomy and specimen collection (venous and capillary) as delegated and in accordance with laboratory, safety, and competency standards.
4. Conducts point-of-care testing and clinic-based diagnostics as delegated, documenting and communicating results per workflow.
5. Recognizes changes in patient condition and promptly notifies the licensed provider, supporting emergency response and patient safety protocols.
6. Supports and maintains clinic flow by preparing exam rooms, managing supplies, and adhering to infection prevention standards.
7. Accurately documents delegated clinical tasks, procedures, patient education reinforcement, and communications in EMR, including result note workflows, order support, secure messaging, and downtime procedures.
8. Supports quality and population health initiatives and other clinic improvement efforts.
9. Reinforces provider-directed patient instructions and distributes educational materials.
10. Performs additional duties as assigned to support safe, efficient, and high-quality patient care delivery.

Arkansas Children’s is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state. “Arkansas Children’s is a place of hope and comfort for children and parents. When you are at children’s, you are part of an elite team united with a common goal of saving children and making their lives better.” Michael – Business Operations Manager “Arkansas Children’s Hospital is a prestigious institution that cares for children.” Linda – Information Systems Analyst “We are an organization of care, love, and hope while we champion children.” Angela – Parking and Fleet Coordinator “Care, love, and hope for children!” Kathy – Administrative Assistant “When I think of my time here at Arkansas Children’s Hospital, I can honestly say that it has given me a unique perspective on the human condition, and the various roles that we all have in patient care. As a supply assistant, I have a very important job ensuring that the doctors and nurses have what they need to provide the world class medical care to the Children of Arkansas and surrounding states. Being a Champion for Children is more than a catch phrase, it is a way of life!” Nick – Supply Assistant #J-18808-Ljbffr ACH Arkansas Children's Hospital