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Boutique Coordinator

Kodak Group

Job Description

Boutique Coordinator — Role Overview and Current Opportunities

A Boutique Coordinator is a hybrid operational and client‑experience role that ensures the smooth running of a luxury retail space, supporting both front‑of‑house and back‑of‑house teams. The position often combines client service, operational coordination, inventory management, and event support

Typical Responsibilities

  • Client Experience: Welcome and assist clients with discretion, warmth, and professionalism; prepare products, presentation trays, and refreshments; ensure display areas are aligned with brand standards
  • Operational Support: Oversee daily boutique rhythm, coordinate appointments, deliveries, and service requests; manage inventory cycle counts; maintain stockroom organization
  • Administrative Tasks: Prepare reports, appointment schedules, and sales documentation; process client orders and repairs; manage boutique supplies and stationery
  • Event & VIP Support: Assist in planning and executing boutique events, private viewings, and high‑jewelry showcases; manage VIP appointments with white‑glove precision
  • CRM & Sales Support: Support CRM initiatives, client gifting, seasonal campaigns, and sales transactions

Common Qualifications

  • 2–4 years’ experience in luxury retail, fine jewelry, or boutique operations
  • Strong organizational, communication, and problem‑solving skills
  • Proficiency in ERP/CRM systems and Microsoft Office tools
  • Ability to multitask, maintain discretion, and work flexible schedules including weekends/holidays
Vacancy posted 2 days ago
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