Information Technology Technician
FirstPRO, Inc.
firstPRO is now accepting resumes for an IT Technician in Springfield, MA. This is a contract to hire role and onsite 5 days per week. Our IT On‑Site Field Service Technicians are responsible for assigned shift converge, plus on call support and maintenance of computer hardware, software, printers, telephones, WIFI, networks and other miscellaneous equipment at a customer’s place of operation. You will bring the helpdesk to our client’s door while assisting and ensuring our clients receive the ultimate in customer service. Required Skills CompTIA A+ certification or 3-year equivalent hands‑on computer experience Office 365 System Support Proficiency working in Active Directory Remote Support Tools (TeamViewer, Bomgar, Quick Assist) Experience with Collaboration Software (Microsoft Teams, Zoom, WebEx, etc) Desired Skills Manage Service Provider (MSP) Experience IT Helpdesk, Service Desk or On-Call Center Support Experience with Ticketing Systems (ServiceNow, Jira, AutoTask, Remedy, etc) #J-18808-Ljbffr FirstPRO
Vacancy posted 2 days ago
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