Electrical Service Manager

D2B Groups is currently searching for an experienced Electrical Service Manager to lead our service team and enhance our client’s service operations. This is a crucial role within our organization that requires an individual with a strong background in electrical services, proven leadership capabilities, and excellent customer service skills. Key Responsibilities: Team Leadership: Supervise and mentor a team of service technicians, ensuring they have the training and resources needed to excel in their roles. Service Operations: Oversee all service-related activities, including scheduling, dispatching, and managing work orders efficiently to meet customer needs. Customer Relations: Establish and maintain strong relationships with clients, addressing their needs promptly and ensuring high-quality service delivery. Quality Assurance: Implement and monitor quality control processes to ensure that all electrical service work meets industry standards and client expectations. Process Improvement: Identify opportunities for process improvement and implement best practices to enhance efficiency and effectiveness in service operations. Bids and Proposals: Assist in preparing quotes and proposals for electrical service contracts and projects. Budget Management: Monitor and manage the service department budget, ensuring financial goals are met while maintaining high service standards. Safety Compliance: Ensure compliance with safety regulations and protocols to promote a safe working environment for all team members. Requirements Expeirnece as an Electrician is required 5+ years of experience in electrical service management or a similar role. In-depth knowledge of electrical systems, tools, and safety standards. Demonstrated leadership and team management skills. Exceptional customer service and interpersonal skills. Strong problem-solving and organizational abilities. Proficient in service management software and Microsoft Office Suite. Ability to adapt to a fast-paced environment and manage multiple priorities. Valid electrical license or certification is a plus. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off Company Vehicle #J-18808-Ljbffr