Front Desk Administrative Assistant

Front Desk Administrative Assistant The Front Desk Administrative Assistant provides essential administrative and customer service support by answering phone calls, scheduling meetings, greeting and directing visitors, and coordinating a variety of office activities. This role supports multiple departments with purchasing, scheduling, customer correspondence, and documentation, while working within company systems to help ensure smooth daily operations. Responsibilities Answer incoming phone calls in a professional manner and route them to the appropriate team members or departments. Schedule meetings, appointments, and other calendar events, ensuring accurate and timely coordination. Greet visitors upon arrival, provide information, and direct them to the appropriate locations within the office. Work closely with department leaders to support purchasing, scheduling, and customer correspondence needs. Order supplies, materials, technology, and catering for company events, meetings, and training sessions. Use company systems such as CRM, ERP, scheduling software, and timekeeping software to complete operating, sales, and timekeeping tasks. Support field and office teams by processing requests for documentation and arranging necessary field equipment. Assist with preventive maintenance activities by tracking requirements, calling for repairs, and helping maintain inventories. Perform general administrative support tasks, including data entry, invoicing, email and calendar management, and file organization. Maintain accurate records and documentation to support efficient office operations. Provide courteous and responsive customer service to internal staff and external customers. Collaborate with colleagues to ensure office processes run smoothly and deadlines are met. Essential Skills Customer service skills with the ability to interact professionally with visitors, callers, and internal staff. Administrative support experience in an office environment. Experience with invoicing and basic data entry tasks. Proficiency in Microsoft Office, including Excel, Word, Outlook, and Teams. Ability to use scheduling tools and manage calendars effectively. Strong organizational skills with a high level of attention to detail. Self-motivated approach with the ability to manage multiple tasks and priorities. Excellent written and verbal communication skills. Comfort working in CRM, ERP, scheduling software, and timekeeping systems. Additional Skills & Qualifications High school diploma or equivalent. Some college coursework is preferred. Prior administrative or office support experience. Ability to learn and navigate new software systems and office technologies. Strong time management skills and the ability to work independently. Professional, courteous, and service-oriented demeanor. Work Environment This role is based in an office environment with regular interaction with visitors, colleagues, and customers. The position follows a Monday through Friday schedule, ending at 5 PM. The Front Desk Administrative Assistant works primarily at a workstation using computers, office software, and standard office equipment, and collaborates closely with various departments to support daily operations and events. Job Type & Location This is a Permanent position based out of Millington, TN. Pay and Benefits The pay range for this position is $47840.00 - $49920.00/yr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Paid Time Off (PTO) Beginning in first year Vacation 401k Plan with automatic company contribution Life Insurance Health Insurance Vision Insurance Dental Insurance Short- & Long-Term Disability Application Deadline This position is anticipated to close on Oct 30, 2026. Workplace Type This is a fully onsite position in Millington, TN.