On Site Billing Supervisor

Responsive recruiter

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance

Summary

The Billing Supervisor is responsible for overseeing the daily operations of the billing department to ensure accurate and timely billing collections coding denial management and patient account resolution. This position supervises billing staff and serves as a resource for resolving complex billing issues while supporting organizational goals related to reimbursement compliance and customer service.

• Maintains confidentiality of all health center information in accordance with HIPAA regulations and organizational policies.
• Supervises and provides leadership to Billing Specialists and other assigned personnel.
• Assists in recruiting training onboarding coaching and evaluating billing staff.
• Works with Revenue Cycle Manager on staff productivity and performance to ensure departmental goals and expectations are met.
• Ensures claims are submitted accurately and timely to all third-party payers.
• Oversees insurance follow-up activities and monitors outstanding accounts receivable.
• Reviews and assists with denial management appeals claim corrections and reimbursement issues.
• Assists in monitoring accounts receivable aging and works with staff to reduce outstanding balances.
• Ensures proper payment posting procedures are followed and reconciliations are completed accurately.
• Assists in maintaining fee schedules coding updates and billing guidelines.
• Ensures compliance with federal state payer and organizational billing requirements.
• Reviews reports related to charges claims denials collections and accounts receivable with the billing team for improvements.
• Identifies trends affecting revenue cycle performance and recommends corrective action plans.
• Collaborates with Patient Service Representatives clinical staff providers and management to resolve patient account and billing concerns.
• Responds to patient inquiries regarding billing insurance coverage and financial responsibility.
• Serves as a department resource for electronic health record and practice management system issues related to billing and revenue cycle functions.
• Helps develop and maintain department workflows policies and procedures.
• Provides coverage and support during staff absences as needed.
• Prepares and presents department performance metrics to the Revenue Cycle Manager.
• Works with Revenue Cycle Manager to identify opportunities to improve reimbursement reduce denials and increase operational efficiency.
• Maintains professional relationships with insurance representatives and external vendors.
• Ensure sliding fees are followed and calculated posted and adjudicated correctly
• Responsible for timely refund of account overpayments.
• Performs other duties as assigned by the Revenue Cycle Manager or CFO.

Qualifications

• High School Diploma or GED.
• Certification in Medical Billing and Coding or equivalent revenue cycle certification.
• Minimum of one (1) year of healthcare revenue cycle medical billing coding collections or accounts receivable experience.
• Knowledge of Medicare Medicaid commercial insurance and managed care billing regulations.
• Strong understanding of CPT ICD-10 HCPCS and revenue cycle processes.
• Proficient computer skills including electronic health record and practice management systems.
• Strong analytical organizational and problem-solving abilities.
• Effective verbal and written communication skills.
• Ability to maintain confidentiality and exercise sound judgment.

Physical Requirements

• Prolonged periods of sitting and working on a computer.
• Ability to communicate effectively by phone email and in person.
• Ability to occasionally lift and move office materials up to 20 pounds.

HAHC is an Equal Opportunity Employer. We do not discriminate based on race color religion sex national origin age disability genetic information or any other status protected by federal state or local law.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Required Experience:

Manager