Customer Service Rep
Axelon
Customer Service Rep
Location: 100% Remote, EST Preferred
Pay Rate: $20.00/hr, W2
Summary:
Duration: 6+ Month Contract
Work Mode: Remote
Shift: 9-6 EST with one hour lunch
Potential to extend or convert
Potential for OT when needed
Responsibilities:
Assist customer-facing team to deliver prompt, convenient, and professional customer service to assigned clients.
Assist team with back-end tasks, such as invoicing, sending data requests, and following up with clients.
Proactively manage order process.
Assist the CSA's of the Transactional Business License team with day-to-day tasks.
Requirements:
A minimum of one year of business-to-business (B2B) client/customer service experience. (B2B EXPERIENCE MUST BE DETAILED IN WORK HISTORY OF RESUME)
Ability to absorb product knowledge quickly and process information to apply to client needs.
Strong analytical skills, along with excellent organizational, time management, and multitasking skills.
Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook.
Vacancy posted 1 day ago
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