Automotive Customer Service Representative

Entry-Level Customer Service Associate

Fleet Service Auto & Truck Repair in Everett, WA is looking for a self-motivated individual with a passion for customer service. When you become our Entry-Level Customer Service Associate, you'll enjoy:

• Competitive Pay: A salary of $40,000 to $60,000 per year (Top entry-level pay!)
• Flexible Schedules: Monday to Friday, 8-hour shifts. Multiple full-time shifts are available from 7:00 AM - 5:30 PM or 7:30 AM - 5:00 PM!
• Company-Wide Benefits: Health, dental, vision, life, paid time off (PTO), a 401(k) with company match, an annual holiday bonus, paid vacations, paid holidays, and no weekend work.
• Position-Specific Perks: Great teammates, state-of-the-art communication tools, and the best training program available (with additional funding for extra courses)!

Our fantastic team at Fleet Service Auto & Truck Repair has been providing 5-star auto repairs and customer service since long before Google was even around. Established in 1976, our award-winning shop does it all, from troubleshooting and preventative maintenance to complex repairs and replacements.

The core of our long-term success has always been our team and our culture. We work hard here, but we know how to party hard, too! Our employees enjoy weekends off so they can have a healthy work-life balance and still make good money without having to miss out on fun events with friends and family. Speaking of money, we offer great pay as well as holiday bonuses to help ease the wallet during the gift-giving season. We also offer our employees all the tools and training they need to succeed, making us a great place for both newcomers and experienced pros to build a future!

As our Entry-Level Customer Service Associate, you'll be the voice of our company, connecting with customers and ensuring their needs are met. You'll get to be part of the process from start to finish, learning all aspects of customer service, auto repairs, and service advising. Whether you're scheduling customers, answering calls, handling data entry, or supporting our service advisors, every day will be an opportunity to improve your skills and gain new knowledge.

As you develop into a Service Advisor, you'll master the art of customer communication, managing repairs, recommending services, and handling parts orders-creating an experience that our customers will rave about. You'll record the 4 C's (Concern, Cause, Correction, and Confirmation) throughout the process and become an expert in delivering world-class customer service.

We're looking for an Entry-Level Customer Service Associate who can meet the following:

• Strong typing abilities
• Excellent interpersonal and communication skills
• Great emotional intelligence
• Multitasking skills
• A positive work attitude
• Valid Washington driver's license

From paid training and a positive work environment to endless opportunities for advancement, we're committed to helping you build your career as an Entry-Level Customer Service Associate from the ground up!

Apply now with our initial 3-minute, mobile-friendly application to take the first step toward a fulfilling and rewarding career with a company that values YOU!