PT CE Instructor- Patient Access

Definition To provide classroom and laboratory instruction to students and assist in administration of the laboratory activities. Supervision Received and Exercised Receives general supervision from the Burgaw/Pender County Director. Essential Functions Provide classroom and laboratory instruction to students using both online and face-to-face delivery methods. Develop class outlines and establish guidelines for various courses; prepare lesson plans and supplemental teaching materials; schedule classroom activities and select appropriate texts. Encourage a variety of teaching strategies to foster critical thinking and clinical applications. Develop and prepare tests to evaluate student academic performance; grade and record individual scores. Review available instructional materials; estimate time, materials, and equipment required for various assignments; submit requests for materials, supplies and equipment to program director. Participate in curriculum development, evaluation and change; ensure that the curriculum contributes to the development of skills, knowledge and abilities, which prepare students to enter into the profession. Maintain accurate records of student attendance and performance; maintain other records and databases according to program needs. Stay abreast of new developments and changes in various assigned academic fields; participate in professional development programs, workshops, seminars and other continuing education programs as appropriate. Oversee the implementation of policies and procedures related to required teaching area. Other Important Functions Ensure adherence to safe and appropriate work practices and procedures. Assess the relevancy and impact of various lessons; revise and improve lesson format; evaluate various textbooks and select books to be used for future classes. Oversee and participate in field studies and assignments; travel with students to provide assistance and instruction as appropriate. Demonstrate community involvement. Perform related duties and responsibilities as required. Qualifications Knowledge of Professional skills, knowledge and attributes within the Patient Access/Insurance profession Front Face Customer Service Reimbursement Insurance Verification/Benefit Eligibility Classroom and laboratory instructional techniques and procedures Principles and procedures of academic and instructional techniques and procedures Current trends, research and development in the area of assignment Principles and techniques involved in test development and administration Ability to Work independently in the absence of supervision Understand and follow oral and written instructions Interpret and apply College goals, objectives, policies, procedures, rules, and regulations Communicate clearly and concisely, both orally and in writing Establish and maintain cooperative-working relationships with those contacted in the course of work Maintain effective audio-visual discrimination and perception needed for Making observations Reading and writing Communicating with others Operating assigned equipment Handling varied tasks simultaneously Maintain physical condition appropriate to the performance of assigned duties and responsibilities, which may include the following: Standing or sitting for extended periods of time Operating assigned equipment Handling varied tasks simultaneouslyBending, stooping, climbing or lifting up to 50 pounds Maintain mental capacity, which allow the capability of: Making sound decisions Responding to questions Demonstrating intellectual capabilities Experience and Training Guidelines Minimum Education/Training Associate Degree Medical Office Administration or Degree in Health Administration Specialty Manager in Healthcare CHAA- Certified Healthcare Access Associate CHAM- Certified Healthcare Access Manager Minimum Experience Four years related to teaching assignment or experienced Patient Access Insurance Coordinator Preferred Additional Education/Training BS Healthcare Administration CHAA/CHAM Exam Proctor Preferred Education/Training, Experience, Skills Teaching experiences in insurance finance or patient access at or above the program level Experience in course development Documentation of educational methodology coursework #J-18808-Ljbffr Cape Fear Community College