Assistant Restoration Production Manager

Benefits 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Profit sharing Assistant Restoration Production Manager ServPros of Bear/New Castle & ServPro of Upper Darby hiring a motivated, organized, and dependable Assistant Restoration Production Manager to oversee daily restoration operations and develop into a future Production Manager, Project Manager, or Operations Leader. This position is ideal for experienced restoration technicians, Crew Chiefs, Lead Technicians, Mitigation Supervisors, Construction Foremen, military veterans, and field leaders who are ready to grow into a larger leadership role. You will work directly with company leadership to coordinate projects, support production teams, manage resources, assist customers, and ensure exceptional service on every job. What You’ll Do Assist in managing daily restoration operations. Support water, fire, mold, biohazard, and specialty cleaning projects. Help coordinate crews, equipment, vehicles, subcontractors, and resources. Conduct job site visits and quality inspections. Assist with project scheduling, workflow management, and resource planning. Support crew training, development, and accountability. Ensure proper documentation, photos, moisture readings, job notes, and paperwork are completed accurately and on time. Communicate with customers regarding project progress, expectations, and service needs. Assist with emergency response activities and large‑loss events. Help maintain company vehicles, equipment, inventory, and facilities. Support Production Managers and Project Managers with operational needs. Participate in an on‑call rotation to support emergency service response needs. Respond to after‑hours water, fire, storm, and other emergency losses when assigned. Lead by example and promote company standards, accountability, professionalism, and teamwork. What Success Looks Like Take ownership of responsibilities and follow through on commitments. Communicate proactively and professionally. Support crews while maintaining accountability and performance standards. Help keep projects organized, on schedule, and moving forward. Ensure documentation is complete, accurate, and billing‑ready. Deliver excellent customer service. Solve problems quickly and professionally. Maintain a positive attitude under pressure. Demonstrate leadership and the ability to grow into larger management responsibilities. Qualifications Restoration, construction, mitigation, emergency services, cleaning, or related industry experience preferred. Crew Chief, Lead Technician, Supervisor, Foreman, or leadership experience preferred. IICRC certifications are a plus but not required. Strong work ethic and desire to grow professionally. Ability to lead others, provide direction, and maintain accountability. Strong communication, organizational, and problem‑solving skills. Ability to work in a fast‑paced environment with changing priorities. Basic computer proficiency required. Valid driver’s license with acceptable driving record. Ability to successfully pass a background check and drug screening, subject to applicable law. Emergency Response & On‑Call Expectations ServPro is an emergency service business. Team members are expected to participate in an on‑call rotation and assist with after‑hours, weekend, holiday, and large‑loss events as needed. Growth Opportunity This position is designed for individuals who want to advance into: Production Manager Restoration Project Manager Large Loss Project Manager Operations Leadership Senior Management Roles Who Should Apply Crew Chiefs Lead Technicians Restoration Technicians ready for advancement Mitigation Supervisors Construction Foremen Military Veterans Field leaders seeking career growth Self‑motivated individuals who thrive in a fast‑paced environment Professionals who enjoy helping people and solving problems Who Should Not Apply Individuals looking for a desk‑only position. Candidates unwilling to work in both field and operational environments. People who struggle with accountability, communication, or follow‑through. Individuals seeking a short‑term job rather than a long‑term career. Candidates unwilling to participate in an on‑call rotation or assist during emergency response events. Individuals seeking a strictly Monday–Friday, 8:00 AM–5:00 PM schedule. All employees of a SERVPRO franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO franchise. SERVPRO franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of ServPro Franchisor, LLC in any manner whatsoever. #J-18808-Ljbffr SERVPRO of Vacaville / Dixon