Digital C&Q Application Engineer

Digital C&Q Application EngineerJob Location: Princeton, NJ (Hybrid, In a week minimum 3 days work from office)Job Description: Qualification & Experience:Experience implementing or supporting C&Q, validation, quality, or other enterprise GxP applications, preferably in the pharmaceutical/biotech industry.Enterprise application implementation and production support experience.Experience working with SaaS applications and software vendors.Understanding of GxP and CSV/CSA processes.Strong troubleshooting, problem-solving, communication, and organizational skills.Kneat, Veeva, ValGenesis, or similar C&Q/quality application experience preferred.Ability and willingness to learn a new application and transition from implementation support into ongoing application support.Desired Candidate Characteristics:Ability to work closely with the IT Application Owner and cross-functional teams to successfully deliver application capabilities.Strong collaboration and communication skills.Ability to learn new applications, technologies, and business processes quickly.Strong ownership, organization, and follow-through.Ability to work consultantly while knowing when to engage the Application Owner, vendor, business, or technical teams.Commitment to delivering quality solutions within scheduleKey Responsibilities:Application Implementation & Deployment SupportSupport the IT Application Owner in planning and executing the Kneat implementation and deployment.Coordinate with the Kneat product vendor and internal IT, business, and Quality/Validation teams.Support application configuration, technical design reviews, testing, UAT, validation, deployment, and go-live activities.Track technical issues, risks, dependencies, and action items and help drive them to resolution.Provide IT support during implementation, testing, cutover, and hypercare.Application Knowledge & TransitionDevelop a strong functional and technical understanding of the Kneat C&Q platform through vendor knowledge transfer, implementation activities, and hands-on experience.Build application support knowledge and documentation required for ongoing IT ownership.Support the transition of the application from implementation into steady-state support.Application Support & MaintenanceProvide ongoing Kneat application support following go-live.Troubleshoot application issues and coordinate resolution with the product vendor and internal technical teams.Support incidents, break/fix activities, enhancements, releases, upgrades, and patches.Serve as a technical point of contact for the application and support business users as needed.Documentation & ComplianceCreate and maintain technical and application documentation.Support GxP, CSV/CSA, security, and IT compliance activities.Review and execute validation activities and supporting documentation as required.CollaborationWork closely with the IT Application Owner, business stakeholders, Quality/Validation, IT infrastructure, security, integration teams, and product vendor to ensure successful delivery and ongoing operation of the application.