Customer Service Concierge

Job Description

Job Description

We're currently hiring for a Customer Service Concierge on behalf of a client in Melbourne, FL!

Job Description

The Customer Service Concierge supports the on-site customer experience within a Maintenance, Repair, and Overhaul (MRO) facility in Melbourne. This role focuses on delivering excellent customer service by assisting with customer movement, providing on-site support, and triaging customer needs or concerns to the appropriate internal teams. The position plays a key role in ensuring a positive, professional, and well-coordinated customer experience in a highly visible environment for a premium aviation brand.

Responsibilities

• Support customer movement throughout the facility, including arrivals, escorts, meetings, and departures, while complying with all safety and security requirements.
• Provide a professional, welcoming on-site presence for customers during maintenance visits, ensuring they feel supported and informed.
• Serve as a primary point of support for customers by addressing general questions and directing concerns to the appropriate internal teams.
• Assist with the coordination of customer amenities, conference rooms, transportation, and visit-related logistics to ensure a seamless experience.
• Communicate effectively with internal teams to support a smooth customer experience and promptly report any safety, security, or compliance concerns.
• Support customer events and special administrative projects as assigned, contributing to a well-organized and professional environment.

APPLY NOW!!!

This is a Contract position based out of Melbourne, FL.

The pay range for this position is $19.00 - $24.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract position based out of Melbourne, FL.

This position is anticipated to close on Oct 27, 2026.

This is a fully onsite position in Melbourne,FL.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.