Product Manager Sr. - Credit Card/Change in Terms

Job Profile As a Product Manager Senior within PNC's Retail Lending organization, you will be based in Wilmington, DE; New York City, NY; Philadelphia, PA or Pittsburgh, PA. Support Function Role (Execution Partner) The support function role enables successful delivery by executing defined components of Credit Card change-in-terms initiatives under the direction of the lead, such as preparing materials, coordinating inputs, tracking milestones, implementing system or communication updates, and supporting compliance documentation. While critical to execution quality and efficiency, the support role does not own overall decision making or accountability for outcomes, instead focusing on timely, accurate delivery of assigned workstreams within the broader change framework. Job Description Drives business and financial results through the selection, design, development and promotion of new and existing products or experiences utilizing traditional and emerging capabilities in technology, operations, and data analytics to offer customers a differentiated product experience. Uses knowledge of emerging technologies to deliver products to customers through all applicable channels. Prioritizes and makes decisions regarding product recommendations. Develops business case, business plan and roll‑out of specific products or experiences. Monitors the marketplace to assess product, technology, and market trends to identify a market need or opportunity. Recommends new products or enhancements to existing products or experiences and develops and designs innovative features. Manages the development, production, roll‑out, pricing or promotion of specific products, and recognizes, anticipates and resolves operational and process problems that arise. Partners with key stakeholders including sales, marketing, digital channel delivery, and other internal service partners. Participates in client‑facing and external stakeholder activities to ensure all product offerings or experiences meet strategic goals. Develops product‑specific marketing initiatives. Supports risk management, compliance and audit needs as part of the first line of defense. Drives business, financial and customer experience results of new and existing products and recommends modifications in product features and/or marketing to improve results. Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licenses needed to be successful in this position. Preferred Skills : Business Objectives, Customer Solutions, Marketing, Product Development, Product Management, Sales. Competencies : Business Acumen, Collaboration, Competitive Environment, Decision Making and Critical Thinking, Design Thinking, Effective Communications, Emerging Technologies, Innovation, Knowledge Of Product Line, Problem Solving, Producing Results, Solutions Development. Work Experience: Roles at this level typically require a university / college degree, with 5+ years of industry‑relevant experience. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education: Bachelor’s degree. Certifications: None required. Licenses: None required. Pay Transparency Base Salary: $65,000.00 – $157,300.00. Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Benefits Medical/prescription drug coverage (with a Health Savings Account feature) Dental and vision options Employee and spouse/child life insurance Short and long-term disability protection 401(k) with PNC match, pension and stock purchase plans Dependent care reimbursement account; back‑up child/elder care; adoption, surrogacy, and doula reimbursement Educational assistance, including select programs fully paid Robust wellness program with financial incentives Paid time off: maternity/parental leave; up to 11 paid holidays; 9 occasional absence days (unless otherwise required by law); 15‑25 vacation days per year, depending on career level; years of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io . Please include 'accommodation request' in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr