Client Services Specialist - Energy Industry

Client Services Specialist – Energy Industry

Remote: Must reside in CO, AZ, NM, OK, UT, WY, GA or TX

Pay: $25–$35/hour W-2, depending on experience

Contract: Through the end of 2026, with continuation or conversion dependent on business needs

Red Oak Technologies is hiring a Client Services Specialist for a client in the oil and gas industry. This role focuses on resolving mineral and royalty owner cases: researching inquiries, communicating with owners, coordinating with internal teams and following each case through to resolution. Phone calls are part of the job, but this is not a high-volume call center role.

What you’ll do

• Respond to mineral and royalty owners by phone and email with answers and status updates.
• Research ownership, payment, account and documentation questions.
• Manage cases, involve the appropriate teams when needed and follow up through resolution.
• Support division order requests and maintain accurate owner records.

Must have

• Residence in CO, AZ, NM, OK, UT, WY, GA or TX.
• Oil and gas experience in owner relations, division orders, lease records or closely related work.
• Experience researching issues and managing cases through resolution.
• Strong communication, organization and follow-through while working remotely.

Good to have

• Direct experience preparing or processing division orders.
• Lease analyst or mineral and royalty owner relations experience.
• Experience with a case management system or CRM, such as Salesforce.

The team generally works 8 a.m. to 5 p.m. Mountain Time . Candidates who need to give notice are welcome to apply.

Red Oak Five: Relationships First | Exceptional Quality and Service | Unwavering Integrity and Trust | Be Easy To Do Business With | Respect Everyone