Customer Success Manager
Talent Pronto
Want to join the team building the future of hiring? Apply by chatting with Anna - we use Talent Pronto to screen our own candidates. A real human reviews every interview.
Interview here:
About Talent Pronto
Talent Pronto is an AI-powered hiring platform that helps employers find qualified candidates faster. Our AI interviewer, Anna, engages every applicant in a natural conversation - at 2 p.m. or 2 a.m. - asks the behavioral questions that uncover real qualifications, scores candidates against your specific criteria in an unbiased manner, and schedules interviews with only the top prospects. We help employers cut screening time dramatically while making better hires.
About the Role
We\'re looking for a Client Success Manager to own the full client lifecycle from onboarding new employers onto our platform through ongoing support and account growth. You\'ll be the primary point of contact for our clients, ensuring they get maximum value from Talent Pronto.
This isn\'t a traditional customer service role. We need someone who is technical, resourceful, and comfortable working directly with AI tools and SaaS platforms. You\'ll be troubleshooting issues, building client-facing materials, conducting screen-share training sessions, and thinking in systems to improve our processes. Some QA instincts such as spotting edge cases, testing workflows, documenting bugs will serve you well here.
What You\'ll Do
- Own client relationships end-to-end, from initial onboarding through ongoing support and retention
- Conduct onboarding sessions via screen share, training clients on the Talent Pronto platform
- Troubleshoot client issues, often requiring you to dig into workflows, test scenarios, and identify root causes
- Create presentations, guides, and other client-facing materials
- Use AI tools (particularly Claude) daily to improve your work and support clients
- Identify patterns in client feedback and work with the founding team to improve the product
- Document processes and build scalable systems as we grow
What We\'re Looking For
- 2-4 years of experience in client success, account management, implementation, or a similar client-facing role
- Strong technical aptitude: comfortable with SaaS platforms, screen sharing, remote troubleshooting, and learning new tools quickly
- Proficiency with AI tools like Claude; you use AI to work smarter, not just faster
- Systems thinker who can spot inefficiencies and build better processes
- Excellent communication skills: clear, professional, and confident on video calls
- Self-directed and resourceful; comfortable with ambiguity in an early-stage environment
- Bonus: Background in recruiting, HR tech, or healthcare hiring
- Bonus: QA experience or mindset. You naturally test edge cases and document issues clearly
Why Talent Pronto
- Early-stage startup with real traction in healthcare hiring
- Direct access to founders; your input shapes the product and company
- Remote-first culture
- Opportunity to grow as the company scales
Start Your Application
Want to join the team building the future of hiring? Apply by chatting with Anna - we use Talent Pronto to screen our own candidates. A real human reviews every interview.
Interview here:
#J-18808-LjbffrVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Success Manager in Pensacola, FL vacancy
- ...Tential Solutions is seeking a Client Success Lead to ensure high-quality service delivery and client satisfaction. You will build strong relationships with hiring managers and HR teams, resolve day-to-day issues, and drive consultant retention through coaching and performance...Suggested
Tential Solutions
Pensacola, FL4 days ago - ...coverage recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced... ...with an interest in finance, education, or social impact ◾Experience in leadership, customer service, or peer mentoring is a plus...SuggestedFull time
Globe Life: Moore Organizations
Pensacola, FL1 day ago - ...throughout North America. Our Dealer Account Managers are individuals with the vision and dedication to provide world-class customer service to our dealer partners through... ...New Hire training is provided to ensure your success in your new role. This training will...SuggestedFull timeWork experience placementWork at officeLocal areaRemote workFlexible hours
Hankey Group External
Pensacola, FL22 hours ago - ...location, market competition, and/or the successful applicant’s education, experience,... ...Key Responsibilities:Sales Engagement & Customer Relationship ManagementConduct in-person... ...Salesforce or HubSpot to track activities, manage pipelines, and request support resources...SuggestedWork at officeLocal areaRemote work
- ...Merrill Wealth Management Job Opportunity Merrill Wealth Management is a leading provider of comprehensive wealth management and investment... ..., etc.) Prior trend analysis experience Strong customer service, problem resolution, and communication skills Strong...SuggestedWork experience placementWork at officeWork from homeHome officeShift workDay shift
Bank of America
Pensacola, FL4 days ago - ...have access to the health care they need for themselves and their loved ones, join OneDigital.Our Newest Opportunity: The Account Manager is responsible for day to day management of their assigned book of business. The AM works closely and collaboratively with the internal...Full timeTemporary workWork at officeLocal area
$5,000 per month
...benefit: Build long-term meaningful relationships to support customer satisfaction Create a positive view within communities &... ..., or a related field or more than 2 years of sales experience Successful experience in business development or healthcare-related role...Full timeWork at officeFlexible hours- ...consulting firms in the US, is adding a Commercial Lines Account Manager to their team in Pensacola, FL . Job Summary:... ...clients with exceptional service during the policy year; assure successful renewal marketing. Demonstrate support of agency business objectives...Full timeWork experience placement
Foundation Risk Partners
Pensacola, FL22 hours ago - ...Ideal Candidate Strongcommunication and interpersonal skills Organized anddependable Comfortable usingonline tools Customer serviceexperience preferred Interest intravel Perks Fully remote role Flexible hoursTraining provided Growthopportunities...Remote workFlexible hours
Dreamstravelcr
Pensacola, FL4 days ago $125k
...Facilities Management Director Healthcare Facility | Full-Time Who We Are: At Crothall Healthcare, we do more than support healthcare facilities — we help create environments where patients heal, caregivers thrive, and communities receive exceptional care. As a...Full timeContract workFor contractorsCrothall Healthcare
Pensacola, FL1 day ago- ...FSP)! FSP's rich multi-decade history is built on lasting customer relationships and continued high-quality service. We are proud... ...dedication are valued. Job Description: The Sales Account Manager works to develop new and potential accounts within a defined...Temporary workLocal area
Fire Safety and Protection
Pensacola, FL1 day ago - ...distributors across major markets, our customers are offered a strong portfolio of the most... ...service and lab personnel to ensure successful customer relations. This person will consistently... ...achieve established sales goals, managed care optimization and practice growth. The...Minimum wageFull timeLocal areaImmediate startNight shift
EssilorLuxottica SA
Pensacola, FL1 day ago $29.3k - $43.9k
...with your team to strategize, grow and manage your book of business, build lasting client... ...incremental revenue. Sell a mix of customized advertising solutions tailored to client... ...experience will be considered. Proven success in sales/business development:...Work at officeLocal areaRemote workFlexible hours3 days per weekCox Communications
Pensacola, FL3 days ago- ...Job Summary: Senior level Account Manager within the Large Commercial Lines space performs more routine responsibilities and is the primary point of contact for clients they oversee. Occasionally supports Account Executives with Clients that require extensive administrative...Immediate startFlexible hours
Acrisure LLC
Pensacola, FL2 days ago - ...accounts. A day in the life. Provide guidance, direction and support to account team as needed for data entry into Agency Management System Tactful demonstration to carrier partners of the timing, art and understanding of the underwriter mindset in order to...Contract workWork experience placementLocal areaNight shiftPensacola, FL9 days ago
- ...for a leadership role, and enjoys working in a food operation, this job is for you! Responsibilities involve assisting with the management of the location’s food business, providing high quality food fast and efficiently. Guiding other team members in food safety measures...Full timePart timeLive inNight shiftWeekend work
Cumberland Farms
Pensacola, FL1 day ago - ...business environment, strategy and identifies customer business objectives or problems that can... ...and coordinates all resources for successful sales execution, with assistance from sales... ...Analytics, Application Modernization, Managed and Professional service etc.) to...Work at officeLocal area
Converge Technology Solutions
Pensacola, FL2 days ago $130k - $160k
...Master MSP with real data, real results, and hundreds of member success stories ~$130K–$160K OTE with uncapped upside for... ...(DattoCon, IT Nation, N-Able Empower, and others) Build and manage a pipeline of qualified MSP prospects using CRM (HubSpot) Run...the20
Pensacola, FL4 days ago$96k - $175k
...innovating new ways for utilities and cities to manage energy and water. We create a more... ...on new business sales. Identify customer buying processes and decisionmaking structures... ...operations, safety, and utilities. ~ Successful history of net new business sales (...Itron
Pensacola, FL1 day ago- ...coverage reports. Keep projects organized and on schedule by managing timelines, deliverables, and internal communications.... ...a collaborative, inclusive, and supportive team culture. Success Factors ~2–3 years of PR or communications experience in an...Summer holidayWork at officeRemote workFlexible hours3 days per week
Highwire
Pensacola, FL1 day ago $56.69k - $85.04k
...within a set budget. You will serve as the customer service representative for all home... ...more people (growth strategy) Implement, manage, and document consistent sales activities... ...requirements Preferred Qualifications 2+ years of successful home health or hospice sales experience...Minimum wageFull timeWork experience placementWork at officeLocal areaOptum
Pensacola, FL22 hours ago- ...by The Hackett Group's offerings. Key Responsibilities Manage client accounts to enhance satisfaction, ensure retention, and... ...or a service-based environment, with a strong track record of success. ~ Exceptional intellectual capability, drive, executive presence...Contract work
The Hackett Group Inc
Pensacola, FL1 day ago - ...Executive Our client is an international provider of information management services that has facilities in major cities nationwide. They... ...this position is to maximize the sales of our services to new customers and prospects. These services include Document Storage...
MRINetwork
Pensacola, FL1 day ago $50k - $60k
...Description Job Description: Title: Personal Lines Account Manager Fully remote for Florida based candidates | Experience:... ...: Work with underwriters to find creative solutions for customer needs. ~ Report Monitoring: Track expiration, past due...Remote workInsurance Office of America
Pensacola, FL2 days ago$56.69k - $85.04k
...within a set budget. You will serve as the customer service representative for all home... ...people (growth strategy) Implement, manage, and document consistent sales activities... ...Preferred Qualifications: ~2+ years of successful home health or hospice sales experience...Minimum wageFull timeWork experience placementWork at officeLocal areaUnitedHealthcare At Home
Pensacola, FL22 hours ago- ...About the Role As a CBRE Account Operations Manager, you will supervise the team responsible for plumbing, electrical and general building... ...and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application...Work at officeLocal areaVisa sponsorship
CBRE
Pensacola, FL3 days ago $125k - $165k
...the leading force that fuels our growing customer relationships in the North American... ...Cloud, Networking and Storage, attached Managed Services as well as Professional and Infrastructure... ...Qualifications History of successfully selling to Fortune 1000 companies. Understanding...Local areaCompuCom
Pensacola, FL4 days ago- ...Account Manager An Account Manager is responsible for developing and maintaining strong... ...and Product Development, to enhance the customer experience. This position may require... ...escalations as needed Ensure the timely and successful delivery of our solutions according to...Contract workWork experience placement
Soft Computer Consultants
Pensacola, FL3 days ago - ...Description Job Summary The Account Manager partners with c-store clients to plan,... ...design and production teams to ensure successful delivery of marketing initiatives. This... ...execution at store level Provide local GSP customer service for the client Provide...Full timeLocal area
GSP Companies
Pensacola, FL1 day ago $100k
..., weekly commissions and monthly bonuses; Our top performers make well over a 6-figure income. To ensure your success, you will have a dedicated sales manager & support team, continued results-driven training, WHAT THE COMPENSATION PACKAGE OFFERS: UNCAPPED EARNING...Local areaSlice Merchant Services
Pensacola, FL22 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager. Be the first to apply!
Related searches
- airline customer Pensacola, FL
- customer engineer Pensacola, FL
- customer retention Pensacola, FL
- customer project program manager Pensacola, FL
- amazon customer Pensacola, FL
- customer satisfaction Pensacola, FL
- work from home customer Pensacola, FL
- customer Pensacola, FL
- customer marketing Pensacola, FL
- customer success associate Pensacola, FL