Senior Software Engineer, Trust and Safety Engineering

Senior Software Engineer, Trust and Safety Engineering

Redwood City, CA, United States

About the Company

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. Founded in 2005, Box serves leading global organizations such as JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices worldwide.

Why Box Needs You

Software Engineers on the Trust and Safety Engineering team protect Box, its platform, and its customers from abuse, fraud, and malicious actors. This role blends strong software development fundamentals with a passion for security, threat mitigation, and building resilient systems at scale. Working closely with security, product, and engineering teams, you’ll design solutions that strengthen defenses while maintaining an excellent customer experience.

What You’ll Do

• Design, build, and continuously improve security systems that protect Box, its platform, and its customers from abuse, fraud, malicious actors, and insider threats.
• Develop scalable APIs and backend services that detect, prevent, and disrupt abuse campaigns across Box’s microservice infrastructure.
• Build behavioral detection systems and near‑real‑time mitigation workflows to identify suspicious usage patterns, risky traffic, and emerging attack techniques.
• Apply analytics and machine learning approaches to model malicious behavior, improve detection accuracy, and reduce false positives.
• Strengthen platform defenses through rate limiting, automated enforcement, and other mitigation controls that balance security with customer experience.
• Build resilient, containerized microservices in distributed environments that support high‑volume trust and safety protections at scale.
• Partner closely with security, product, and engineering teams to translate threat trends into durable product and platform safeguards.
• Contribute to Box’s broader technical security strategy by identifying systemic risks, proposing defenses, and improving security engineering practices.
• Proactively evaluate evolving abuse and fraud patterns to help Box stay ahead of new threats with intelligent, scalable protections.

Who You Are

We are an AI‑first company that leverages AI to make smarter, faster decisions and 10X impact.

• 6+ years of professional software development experience in Java, Python, PHP, or Scala.
• Experience building containerized microservices in large‑scale, distributed environments.
• Preferred experience with machine learning models, large‑scale datasets, Java Spring/Spring Boot, Terraform‑based public cloud infrastructure, and trust and safety, abuse, or fraud mitigation systems.
• Strong interpersonal, communication, and reporting skills.
• Strong analytical, system design, engineering, planning, and problem‑solving skills.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Equal Opportunity

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected ground of discrimination under applicable law. We provide reasonable accommodations for applicants with disabilities.

Compensation & Benefits

Box is committed to fair and equitable compensation practices. Actual base salary (or total compensation for commissionable roles) depends on factors such as knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our benefits and perks.

Work Location & Schedule

Boxors are expected to work from their assigned office a minimum of 3 days per week in Redwood City, CA.