Senior Product Manager, Intelligent Routing Platform
Capital One
Capital One is seeking a Manager, Product Management for Intelligent Routing in US Card to lead the ecosystem of routing platforms and improve how work is directed to agents across cases, calls, and chats. You will guide backend product strategy, collaborate with engineering, and own the roadmap while partnering with stakeholders to drive measurable customer value.
The role emphasizes cross-functional leadership, data-driven prioritization, and risk management within a hybrid work model.
#J-18808-LjbffrVacancy posted 4 days ago
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