Team Member

Tim Hortons

Team Member

The Restaurant Front Team Member is the front line in providing the Exceptional Guest Experience through the delivery of exceptional products and service.

Hospitality & Guest Service

Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room
Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate
Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge
Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You
Uses proper procedures to ensure the accuracy of every order for every guest E.g. repeating guest's order when it is presented to them, using H.O.T.R.O.D.S. at drive-thru and marking hot beverage lids
Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru
Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests' needs
Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue
Listens carefully to guests and apologizes for the experience in the case of a complaint

Restaurant Operations

Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided
Prepares all products as required, following the order monitor to ensure the accuracy of every order
Communicates showcase and product needs to ensure proper product availability for guests
Regularly takes temperatures of the required products and records in the Time & Temperature Log

Policies & Procedures

Follows all restaurant policies, procedures and standards
Maintains the front counter and drive thru area by keeping it clean, organized, stocked and ready for rush periods in the restaurant
Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Restaurant Manager or Restaurant Owner

Health & Safety

Works in compliance with occupational health and safety legislation
Knows, understands and follows safe work practices and procedures
Uses or wears personal protective equipment or clothing as required
Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner
Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone

Postural & Physical Demands Requirements

Frequent reaching above waist, chest, and shoulder level, as well as below waist level
Frequent to continuous need for manual dexterity of both hands (handling, gripping, fine finger control, etc.)
Continuous standing on tiled surfaces for all tasks
Ability to stand for long periods of time without a break
Frequent hip flexion while walking for all tasks
Occasional lifting of boxes of supplies/products weighing from
Occasional lifting of milk crates weighing between 5 - 30 lbs. vertically from floor to knuckle height, knuckle to shoulder height, or from fridge to counter height
Frequent exposure to cold/below freezing and high heat temperatures (walk-in refrigerator and freezers, ovens)

*Must be 16 years of age or older.

Apply

Vacancy posted 4 days ago

Similar jobs that could be interesting for youBased on the Team Member in Sylvania, OH vacancy

McDonald's - Crew Team Member $14-$18/hr
$14 - $18 per hour
McDonald’s is seeking Crew Team Members to assist with daily restaurant operations including customer service, food preparation, and maintaining restaurant cleanliness. Crew Members may work in the front counter, drive-thru, or kitchen depending on shift needs. Responsibilities...
Suggested
Hourly pay
Full time
Part time
Flexible hours
Shift work
Night shift
McDonald's
Sylvania, OH
1 day ago
Receptionist - State Farm Agent Team Member
$35k - $55k
...We're Hiring! Thomas Donovan II - State Farm Agent Team Member is looking for a dynamic individual to join our team as a receptionist. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you...
Suggested
Work at office
Thomas Donovan II - State Farm Agent
Lambertville, MI
3 hours ago
Receptionist - State Farm Agent Team Member
...to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive...
Suggested
Work at office
Relocation package
Flexible hours
Thomas Donovan II - State Farm Agent
Lambertville, MI
6 days ago
Team Member
$10.5 - $12 per hour
...be 16 years or older Minor Payrate: $10.50-$12.00 Adults based on availability Range:12.50-$15.00 Restaurant team members are the front line in providing exceptional guest experience in store and through the drive thru. Follow all operations standards...
Suggested
All shifts
Tim Hortons
Lambertville, MI
4 days ago
Team Member
...Team Member Overall Job Summary The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience. Do you love the life out here and want...
Suggested
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Tractor Supply
Lambertville, MI
3 days ago
Team Member
$12 - $17 per hour
...DESCRIPTION CREW MEMBER Crew Members are responsible for delivering great guest experiences. Wages : $12/hr - $17/hr Benefits... ...currently or the existing ones Responsibilities Include: Team Environment: Communicate appropriately with fellow team...
Hourly pay
Flexible hours
Shift work
Dunkin
Sylvania, OH
1 day ago
PT/FT Warehouse Distribution Team Member
...makes a difference at Lowe's! Thousands of opportunities exist for those with a passion to help others. Warehouse Distribution Team Members will: Receive, put away, pick and ship product within a distribution center; Maintain quality by properly and safely handling the...
Lowe's
Sylvania, OH
15 hours ago
Team Member - Part Time
$13.5 - $16 per hour
...pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are... ...an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic...
Hourly pay
Part time
Flexible hours
Goldfish Swim School
Sylvania, OH
3 days ago
Team Member
...Burger King Team Member Job Title: Burger Enthusiast (Team Member) Job Type: Part-time Reports To: General Manager/Manager on Duty Are you ready to join the sizzling, flame-grilling family at Burger King? We're on the lookout for energetic and enthusiastic...
Part time
Burger King
Lambertville, MI
4 days ago
Crew Team Member
...HIRING BONUS, COMPETIVE PAY, OPPORTUNITY FOR GROWTH! Join our team and become a part of our McFamily! Benefits include college tuition... ...would recommend working at one of our restaurants. A Crew Team Member at McDonald’s is more than just a paycheck – it’s a chance to...
Full time
Part time
Local area
Flexible hours
Night shift
Weekend work
McDonald's
Holland, OH
3 days ago
Team Member - Part Time
...pool leading instruction for our swimmers or warmly greeting our members in our tropical lobby as a front desk representative, you are... ...an industry leader in the swim lesson community since 2006. Our team is growing, and we are looking for team players who are enthusiastic...
Part time
Flexible hours
Goldfish Swim School - Sylvania
Sylvania, OH
28 days ago
Amazon Delivery Driver - Flexible Shifts
$18 - $29.5 per hour
Job Description Amazon delivery partner opportunity – Earn $18.50 - $29.00/hr \n What is Amazon Flex? It's simple! Use your vehicle and smartphone to earn extra money delivering with a brand you trust. With Amazon Flex, you only deliver when you want to. Amazon Flex...
Extra income
Contract work
Self employment
Start working today
Flexible hours
Weekday work
Amazon Flex
Sylvania, OH
2 days ago
Crew Member: Customer Service / Cashier
...Taco Bell Crew Member The Taco Bell Crew Member is the key to ensuring guest satisfaction. This is a very important position for a... ...Maintain a safe, secure, and comfortable area for guests and team members. Work well with our Delivery Partners Maintain facility...
Flexible hours
Shift work
Taco Bell
Sylvania, OH
1 day ago
Receptionist - State Farm Agent Team Member
$1,000 per month
...Responsive Recruiter As we approach our seventh year in December, our agency is proud to have built a close-knit team of 7 full-time and 3 part-time members dedicated to exceptional service. We offer comprehensive benefits, including health, dental, vision, and a 3% Simple...
Hourly pay
Full time
Part time
Work at office
Ashley Smith - State Farm Agent
Temperance, MI
1 day ago
Receptionist - State Farm Agent Team Member
...marking a decade of dedicated service to our community. With a team of five full-time licensed professionals, we work together to provide... ...market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus...
Hourly pay
Full time
For contractors
Flexible hours
Julie Spann Johnson - State Farm Agent
Perrysburg, OH
16 days ago
Front of House Team Member - Airport Hwy
...Chick-fil-A - Urgent Hiring for Front of House Team Member Are you looking for a dynamic work environment where you can make a difference? Do you thrive in a fun and positive atmosphere? If yes, then Chick-fil-A is the place for you! At Chick-fil-A, being a Team...
Flexible hours
Chick-fil-A
Holland, OH
1 day ago
Cashier Team Member
$500 per month
...The Fresh Market & You Our mission is to make everyday eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining The Fresh Market team ~ Team Member discount...
Hourly pay
The Fresh Market
Toledo, OH
2 days ago
Receptionist/Cashier
Join a Sylvania tradition! Dave White Chevrolet has been family-owned and proudly serving our community since 1968. We are looking for a high-energy, professional Front Desk Receptionist to be the face and voice of our dealership. If you love people, thrive in a fast-paced...
Part time
Local area
Monday to Friday
Weekday work
Dave White Chevrolet
Sylvania, OH
more than 2 months ago
Full Time Hostess
..., click “Apply Now” and maybe you can be a part of our Frickin’ Team! Thank you for your interest in applying with Fricker’s. We are... ...with loyalty or integrity Team Player: Works well as a member of a group Motivations Preferred Peer Recognition: Inspired...
Full time
Part time
Currently hiring
Immediate start
Work from home
Flexible hours
Shift work
Fricker's Maumee 110, LLC
Sylvania, OH
7 days ago
Team Member
...dream big, work hard, get it done, play fair, have fun, and make a difference. BRING HOME THE BACON As a restaurant team member, you'll help operate the restaurant on a day-to-day basis. Your personality and commitment to create a delicious experience for...
Weekly pay
Casual work
Flexible hours
Shift work
Arby's
Perrysburg, OH
4 days ago
Team Member
...Team Member The Team Member is an important piece to the everyday business of Buff City Soap. Team Members will support the business by producing amazing products and providing exceptional guest service to every person that comes in to our store. Duties & Responsibilities...
Full time
Part time
Summer holiday
Work at office
Afternoon shift
Buff City Soap Co
Toledo, OH
3 days ago
KFC Team Member
...KFC Team Member Opportunity Are you ready to take your career to the next level while savoring the delicious taste of success? Look no further than KBP Foods, where we're searching for energetic and passionate individuals to join our KFC Team as Team Members! If you...
Flexible hours
Shift work
Afternoon shift
KFC
Maumee, OH
15 hours ago
Team Member
...Team Member Our Vision: To become the leading Home Décor retailer. Our Mission: Enable everyone to affordably make their house a home. Job Summary: The Team Member (TM.) role supports all operational, front-end, freight, and merchandising processes and helps maintain...
Flexible hours
Shift work
Night shift
At Home Stores
Toledo, OH
1 day ago
Team Member
...Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees." The Taco Bell Team Member is the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order...
Taco Bell
Perrysburg, OH
3 days ago
Back of House Team Member
$14 - $16 per hour
...Chick-fil-A Oregon (OH) – Back of House Team Member We are seeking reliable Team Members who are committed to working throughout the year. Food service requires energy and dedication. At Chick-fil-A Oregon, our restaurant is closed every Sunday, giving you a day to...
Full time
Part time
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Chick-fil-A
Toledo, OH
15 hours ago
Team Member
$18.25 per hour
...Team Member - Steak 'n Shake - Paying up to $18.25 per hour! At Steak 'n Shake, we don't just compete on pay - we lead the market. We are a Maximum Wage Employer , paying the highest hourly rates within 25 miles of our restaurants - plus unique bonus pay options...
Hourly pay
Flexible hours
Shift work
Steak n Shake
Toledo, OH
3 days ago
Team Member
...PURPOSE OF YOUR WORK At Checkers & Rally's we make a difference in people's lives by serving our Franchisees, Teams, and Guests. As a member of the Corporate Field Operations team you will be responsible for helping ensure we are 1st Choice for our Guests. Team Members...
Immediate start
Flexible hours
Checkers Drive-In Restaurants , Inc.
Toledo, OH
3 days ago
Team Member
...Team Member Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who...
Extra income
Second job
Flexible hours
Pizza Hut
Toledo, OH
3 days ago
Seasonal Team Member
...Seasonal Team Member The Seasonal Team Member supports store operations during our peak business period by assisting with merchandising, freight, front-end operations, and customer service. This role works across multiple areas of the store, including the sales floor...
Full time
Temporary work
Part time
Seasonal work
Flexible hours
Night shift
At Home Stores
Toledo, OH
15 hours ago
Supplemental Team Member (1st Shift)
$19.5 per hour
...development solutions that consider the safety and convenience of our customers as well as the future. PURPOSE: The Supplemental Team Member is responsible for participating in the assembly of quality products with minimal cost for scrap and re-work and with minimal...
Full time
All shifts
Monday to Friday
Shift work
Weekend work
Day shift
Mobis North America LLC
Toledo, OH
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Team Member. Be the first to apply!