Program Support Assistant

Assists RN with additional and unique needs of the patient population. Performs clinical functions such as vital signs, medication review, pending medication refills, and assists RNs with administrative tasks and general support. Under the direction of the manager or designee, supports clinic functions by retrieving medical records, covering Epic in baskets, obtaining prior authorizations, and assisting with procedures. Responsibilities Assists the RNCC and/or LIP in assuring effective and efficient clinic operations while maintaining consistent and accurate communication with team members, referring providers, and patients Assists the registered nurse and/or provider with patients’ physical, psychological, social, and cultural data collection according to practice standards and institutional policy/procedure. Organizes and prioritizes patient care activities considering patient and interdisciplinary team needs. Implements age-appropriate interventions based on individual patient needs as directed by the RNCC or provider. Provides care for all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served. Assists in developing and implementing patient/family teaching plans based on identified health education needs and condition and age of the patient. Provides for a safe environment and safe delivery of care. Performs administrative support responsibilities. Demonstrates teamwork in the delivery of patient care. Contributes to and assists with the professional development of others. In addition to the above job responsibilities, other duties may be assigned in accordance with specialties served. Recognizes the importance of time-sensitive issues. Assumes responsibility for professional development of self and others according to departmental policy. Minimum Requirements Education: High School Diploma or equivalent required. Experience: 3 years clinical experience. Licensure: American Heart Association (AHA) Health Care Provider BLS certification required. Current Medical Assistant Certification through a recognized national professional association such as the AAMA (American Association of Medical Assistants), the AMT (American Medical Technologists), NAHP (The National Association of Healthcare Professions), the ARMA (American Registry of Medical Assistants), or the NHA (National Healthcare Association). OR Emergency Medical Technician (EMT) or Paramedic Requirement: Virginia Department of Health Emergency Medical Technician – Intermediate EMT, Advanced EMT, or Paramedic required. Physical Demands Ability to lift/push/pull 20-50 lbs. May be exposed to chemicals, blood/body fluids, and infectious disease. The starting base rate for this role is $19.88 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education. Benefits Comprehensive Benefits Package: Medical, Dental, and Vision Insurance Paid Time Off, Long-term and Short-term Disability, Retirement Savings Health Saving Plans, and Flexible Spending Accounts Certification and education support Generous Paid Time Off The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment. #J-18808-Ljbffr