Associate Director Student Outreach and Recruitment HV-NTPI-8359

Associate Director, Student Outreach, Advisement and Retention (SOAR) - Student Affairs

HV-NTP-8359

Qualifications for Employment Education, Minimum Requirements: Master's Degree from an accredited college or university and two (2) years of experience as an academic counselor/advisor at the postsecondary level. Preferred Qualifications Experience working with Ellucian Banner, DegreeWorks and CRM Systems. Previous experience and/or desire to engage in non-traditional advisement delivery systems (including online advisement). Nature and Scope of Duties Provides academic advisement to a reduced caseload of students in any program served in SOAR as needed including but not limited to via phone, e‑mail, web/video-conferencing and in‑person. Manages the daily operations of the SOAR office including scheduling of student appointments, workflow, technology, website, facilities issues, scheduled training and may represent the SOAR office on campus committees. May supervise clerical, technical, enrollment/retention and other support staff within the SOAR Office as well as student workers, college workers and/or interns. Assists the Associate Dean with maximizing CRM RECRUIT and CRM ADVISE functionality for the SOAR office and enrollment/retention efforts. Acts as liaison with student services offices and academic departments and primary contact for the offices of the Registrar, Student Financial Services, First Year Experience / Orientation and Admissions. Assists the Associate Dean with creating a supportive, inclusive environment, and encouraging and promoting opportunities to staff for professional development and growth. Reviews curriculum for impacts on students and student schedules and the updating of advising materials (general troubleshooting). Coordinates, monitors and maintains records and generates reports relevant to the operation and evaluation of projects/programs in and out of SOAR including but not limited to High School Student populations, online advisement, and online/hybrid student engagement initiatives. Assists the Associate Dean with the development and timely implementation of strategies and delivery of supports to improve retention and completion, including interventions/ academic supports for probation and at‑risk students including those needing SAP Appeals. Create and manage program technical components delivery and data collection to ensure successful progress towards student engagement and academic performance benchmarks. Reviews Transfer credit and Credit for Prior Learning in coordination with the Associate Dean and the appropriate Department Chairperson. Performs other related duties as assigned and provides additional services that supplement the advising program as needed. Some evening and weekend hours required. This is a 12-month position with a salary of $57,000 - $60,000. Hudson Valley offers a full benefit package including Health Insurance, Dental and Eye Insurance, Retirement, employee and employee's spouse and children free tuition waivers. HVCC also has a generous leave policy. If you're employed by a government or not-for-profit organization, you might be eligible for the PSLF Program. The PSLF Program forgives the remaining balance on your Direct Loans. Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Bi‑lingual applicants strongly encouraged to apply. Hudson Valley Community College is an affirmative action/equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Hudson Valley Community College