Team Member

Job Description

Job Description

Open Interviews – Dave’s Hot Chicken (Redmond)

We’re hiring! Come meet us in person for open interviews:

Location:

8201 164th Ave NE, Suite 106

Redmond, WA 98052

Dates & Times:

Friday, October 3rd – Tuesday, October 7th

10:00 AM – 6:00 PM (daily)

No appointment needed — just bring your resume and enthusiasm.

See you there!

Summary:
The Team Member is responsible and accountable for performing specific tasks and duties assigned within the Restaurant including Guest Service, Food prep, Restaurant Cleanliness and Teamwork.

The Team Member will work productively in a fast-paced environment, maintain a fast speed of service, interact with Guests, work closely with other Team Members to complete tasks, follow all safety and security procedures, and conduct other duties assigned by the Restaurant Management Team.

Duties:

• Follow the steps outlined in the DHC Training Program to learn new skills, duties, and responsibilities
• Abide by the rules and direction given by the Restaurant Management Team and refrain from insubordination
• Communicate to their immediate supervisor when additional training guidance and practice is needed
• Understand how each job responsibility impacts Guests, the Team, and overall Restaurant Operations and success
• Greet Guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions
• Work together with other Teammates to prepare items on the DHC menu while following cooking instructions, safety procedures, and sanitary requirements
• Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed
• Use specific kitchen machinery/equipment such as ice cream dispensers, fryers, warmers, etc.
• Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high touch-point areas, and servicing restrooms
• Handle Guests’ concerns and complaints professionally and calmly to resolve problems according to Restaurant Policy
• Maintain a neat and tidy appearance by wearing a uniform and adhering to the DHC Uniform Policy
• Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize Restaurant costs and effectively uses all products, supplies, and equipment facilities
• Are performance-oriented and performance driven; understand performance expectations and are aware of performance results

Requirements:

• Current student or high school diploma/GED preferred
• Must be at least 18OUR HISTORY

  OUR VISION

  In 2017, four childhood friends came up

  with a simple concept: take Nashville Hot

  Chicken and make it better than anyone

  else in America. With only a couple

  thousand dollars to their names, they

  opened up a pop-up concept in a parking lot

  in East Hollywood, serving a simple menu of

  Tenders, Sliders, Fries, and Kale Slaw. They

  created a cult following – with lines

  consistently over an hour long.

  After 6 months of running the pop-up with

  long lines, the Team took the plunge. In

  January 2018, it opened its first physical

  Restaurant: at a sleepy strip center in East

  Hollywood. Demand for the craveable Hot

  Chicken exceeded all expectations. Sales

  grew every month from then on, with

  consistently long lines throughout the day.

  Dave, the co-founder and Chef, was trained

  at Thomas Keller’s Bouchon Restaurant

  organization. He came up with a simple

  process: take the best quality Chicken,

  prepare it in a proprietary Brine and, after

  deep frying, top the most tender Chicken in

  the world with one of seven Signature Spice

  Blends.

  From parking lot pop-up to Hot Chicken

  World Leader, we will become an Iconic

  Brand with a cult-like following, recognized

  for mind-blowing quality, great service and

  an awesome vibe.

  OUR MISSION

  BLOW THEIR MINDS!

  OUR VALUES

  OUR PURPOSE

  Build Something Phenomenal

  - Team, Culture, Business, Brand

  Remember How We Got Here

  - Quality, Service, Simplicity,

  Authenticity

  Include & Respect Our Partners

  - Welcome, Listen, Collaborate,

  Appreciate

  Never Give Up

  - Adjust, Persevere, Succeed, Improve

  Execute, Excel, & Enjoy

  - Action, Passion, Perspective, Fun

  We serve mind-blowing Hot Chicken to the

  world, turn Guests into Fans, and create

  opportunities for our Teams and Partners

  everywhere.

  Dave’s Hot Chicken Franchise Co., LLC Confidential: Limited Internal Use Only years old
• Flexibility to work nights, weekends, holidays, opening and closing shifts
• Ability to stand for long periods of time and work in a fast-paced environment
• Ability to bend and stoop and lift 50 - 75 lbs. comfortably
• Ability to work in close quarters and around heat
• Positive attitude while conducting any and all duties
  
• Commitment to guest satisfaction. Looks at Restaurant operations from the Guest's point of view
• Effective communicator with Teammates and the Restaurant Management Team
• Excellent Time Management Skills

• Must have reliable transportation to work
  
• Must have telephone or other reliable method of communicating with Restaurant Management Team and Teammates

OUR HISTORY

In 2017, four childhood friends came up with a simple concept: take Nashville Hot

Chicken and make it better than anyone else in America. With only a couple

thousand dollars to their names, they opened up a pop-up concept in a parking lot in East Hollywood, serving a simple menu of Tenders, Sliders, Fries, and Kale Slaw. They created a cult following – with lines

consistently over an hour long. After 6 months of running the pop-up with long lines, the Team took the plunge. In

January 2018, it opened its first physical Restaurant: at a sleepy strip center in East Hollywood. Demand for the craveable Hot

Chicken exceeded all expectations. Sales grew every month from then on, with consistently long lines throughout the day. Dave, the co-founder and Chef, was trained at Thomas Keller’s Bouchon Restaurant organization. He came up with a simple process: take the best quality Chicken, prepare it in a proprietary Brine and, after

deep frying, top the most tender Chicken in the world with one of seven Signature Spice Blends.

OUR VISION

From parking lot pop-up to Hot Chicken World Leader, we will become an Iconic

Brand with a cult-like following, recognized for mind-blowing quality, great service and

an awesome vibe.

OUR MISSION BLOW THEIR MINDS!