Shelter Advocate

Shelter Advocate

Tubman is seeking a shelter advocate to join a dynamic and collaborative team to provide welcoming supportive and affirming care to all shelter residents callers to our 24/7 resource line and walk-in clients.

The shift is Monday- Friday from 7AM - 3:30PM

Why work for Tubman

Tubmans vision represents the future we want for our clients and the wider community; thriving people healthy relationships and peaceful communities. Our mission is to advance opportunities for change so that every person can experience safety hope and healing.

Four strategic directions guide our work:

• Clients: Provide streamlined access to exceptional relevant services.

• Community: Engage the community to take action.

• Culture: Invigorate organizational culture to lead with equity wellbeing and engagement.

• Capacity: Strengthen the agencys infrastructure in order to better serve clients and the community.

Tubmans philosophy is rooted in our inspiration and namesake Harriet Tubman. Facing unrelenting adversities Harriet Tubman encouraged others to simply Keep going. Each year Tubman offers safety healing and hope to over 18000 people of all ages genders and cultural backgrounds who are facing violence exploitation homelessness addiction or mental health challenges. Our culturally responsive services are rooted in decades of research innovation experience and partnership.

Tubman offers a mission-centered culture that values integrity respect innovation partnership and social justice. Our programs are strength-based client-centered and rooted in hope. Our work environment focuses on flexibility self-care and work-life balance for all employees.

Tubmans Commitment to Diversity and Equity

Tubman is fiercely committed to equity and inclusion. We are an affirming workplace that values peoples identities and multiple dimensions of diversity. Tubman is an Equal Opportunity Employe r and strives to hire a workforce that reflects the people we serve. Tubman believes that diversity equity and inclusion amongst our staff are vital to both our clients and the agencys success. We strive to hire develop and retain the best people fro m a diverse pool of candidates. Black Indigenous and people of color multilingual speakers people of all gender identities people with disabilities and veterans are all encouraged to apply.

Responsibilities

• Create safe and supportive relationships with clients.

• Provide advocacy and 1:1 support to clients in the shelter connecting them to internal and external resources.

• Support clients in setting and achieving client-led goals.

• Complete client intake s and assessments .

• Provides advocacy and support to 24/7 resource line callers and walk-in clients.

• Promotes safety and security in the shelter environment through administration of crisis support services security maintenance shelter floor rounds and client de-escalation.

• Complete shelter operational support tasks for example client intake/exit duties meal-time support client-assistance services ordering cabs giving out hygiene items etc. room checks and cleaning.

• Provide assistance and support to the children and youth in the program.

• Facilitate groups and activities for shelter clients as needed.

• Provide childcare and transportation as needed.

• Complete necessary paperwork data entry case notes and administrative work related to client services.

• Assist in training mentoring and developing new staff interns and volunteers.

Minimum Qualifications

• Knowledge of domestic violence-related issues and systems.

• Minimum 1 year experience working with victims/survivors of trauma.

• Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity equity and inclusion.

• Ability to set and uphold professional boundaries.

• Understand and work from the agencys set of values and philosophical approaches; including harms-reduction/housing first trauma-informed care violence as a learned behavior client-centered and led work etc.

• Regularly required to stoop kneel bend extensive walking standing and lift up to 50 pounds

• Ability to pass a DHS fingerprint criminal background study as required by program licensing.

Preferred Qualifications

• Undergraduate degree in a related field or equivalent experience.

• Experience in implementing interventions to support complex trauma.

• Experience in effectively managing crisis situations.

• Restorative justice experience.

Compensation & Benefits

The salary for the position is $21 per hour with an additional $2/hour for any hours worked on overnights and weekends . Tubman provides a quality benefits package that includes a highly competitive paid-time off program multiple health plan options dental short and long-term disability and life insurances . A s well as other optional health and wellness insurances to meet diverse employee needs and a 401(k) plan. Tubman is a qualified employer under the Public Service Student Loan Forgiveness addition you will have multiple professional development and personal growth opportunities while at Tubman.

To apply

Send resumes and cover letter to: . Or Tubman Center East Attn: HR 1725 Monastery Way Maplewood MN 55109.