Community Paramedic

About Total Care Connect

Total Care Connect (TCC) is a mobile integrated health organization delivering in-home clinical and preventive care to members across Ohio and surrounding regions. We support health plans, health systems, and value-based organizations by reaching members where they are — in their homes and communities — to improve access, close care gaps, and reduce avoidable utilization.

As a tech-enabled, field-based care delivery organization, our teams provide a range of services including preventive care, chronic condition support, transition-of-care visits, member engagement, and navigation. We operate with a focus on high-quality member experience, operational excellence, and coordinated care across clinical and administrative teams.

Compensation & Benefits

• Benefits package for full-time employees: health, dental, vision insurance; paid time off; 401(k)/retirement; disability.

• Mileage stipend, company-supplied devices / technology, onboarding / community paramedic academy training.

PositionSummary

TheCommunityParamedicdelivershigh-qualityin-homeclinicalcareaspartofTotalCareConnect’sMobile Integrated Healthcare programs. This role focuses on proactive patient care for high-risk populations, supporting hospital readmission reduction, emergency department avoidance, and improved chronic disease management. Community Paramedics conduct scheduled patient visits, perform clinical assessments, deliver care within established protocols, and collaborate with virtual providers and interdisciplinary care teams to provide coordinated, patient-centered care.

Community-Based ClinicalCare

• Conduct scheduled patient visits within community-based careprograms.

• Performcomprehensivepatientassessmentsincludingvitalsigns,symptomevaluation,medication reconciliation, and environmental safety review.

• Deliver care within established clinical protocols and standingorders.

• Providetreatmentssuchaswoundcare,medicationadministration,andpoint-of-caretestingwhenapplicable.

• Identifyearlysignsofclinicaldeteriorationandescalateconcernsthroughclinicaloroperationalpathways.

Care Coordination & PatientSupport

• Support continuity of care following hospital discharge or acute medicalevents.

• Assistpatients in understanding care plans and follow-upappointments.

• Identify barriers torecoveryincluding environmental or social determinants ofhealth.

• Collaboratewithcarecoordinationteamstosupportpatientstabilizationandlong-termhealthmanagement.

Documentation & Communication

• Completeaccurateandtimelydocumentation within the electronic patient care recordsystem.

• Ensure documentation supports clinical accuracy, medical necessity, and payerrequirements.

• Maintain communication with operational teamsregardingvisit updates and patientneeds.

• Participate in documentation reviews and quality improvementinitiatives.

RequiredQualifications

• Current Ohio Paramedic certification in goodstanding

• Minimum 2–3 years of paramedic fieldexperience

• Valid driver’s license with acceptable drivingrecord

• Strong clinical assessment and patient educationskills

• Experience using electronic documentationsystems

WorkEnvironment

• Field-based role providing care in patient homes, partner offices, or community clinicalsettings.

• Travelbetweenpatienthomes,partneroffices,andoperationallocationswithintheassignedregion

• Exposuretovariedhomeenvironmentsincludingpets,limitedlighting,clutter,stairs,and environmental hazards.

AdditionalResponsibilities

• Perform other related duties asassigned.

• Total Care Connect reserves the right tomodifyjob responsibilities as operational needsevolve.

Why Join Us

• Opportunity to practice at the top of your license in a progressive MIH / community paramedicine model.

• Impactful work: helping patients stay healthier, avoid hospital readmissions, stay in their homes.

• Flexibility in scheduling; more autonomy than many EMS or fixed-facility roles.

• Part of a multidisciplinary clinical team committed to whole-person care, using data and outcomes to guide improvement. This employer participates in E-Verify, a program that verifies an employee’s identity and employment authorization to work in the United States after hire.