Help Desk Technician
Chesapeake Containment
Entry-Level Help Desk Technician
Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you!
In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues.
Responsibilities for Help Desk Technician
- Respond to user inquiries by phone, email, chat, or in person
- Troubleshoot common hardware and software problems
- Maintain hardware inventory and ensure documentation is up-to-date
- Reset passwords and maintain user accounts (as applicable)
- Research solutions to complex issues and escalate unresolved issues to senior technicians
- Document procedures and solutions using internal systems
- Provide clear and concise instructions to guide users through problem-solving steps
- Maintain a positive and professional demeanor at all times
Qualifications for Help Desk Technician
- Fluent in both English and Spanish is a plus
- Excellent communication and interpersonal skills
- Strong customer service skills with a focus on user satisfaction
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- A working knowledge of computer hardware and software is a plus
- Ability to work independently and as part of a team
- Willingness and ability to obtain CompTIA A+ Certification within a year
- Ability to learn quickly and adapt to new technologies
Benefits for Help Desk Technician
- Competitive salary and benefits package
- Opportunity to learn and grow in a fast-paced environment
- Gain valuable experience in the IT field
- Be part of a supportive and collaborative team
- Health, dental and vision insurance available
- 401k with employer match
- Paid Time Off
We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply!
Please submit your resume and cover letter to View email address on click.appcast.io.
PIcb93f1a570f1-26289-41026437
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Help Desk Technician in Boomer, NC vacancy
- ...Entry-Level Help Desk Technician Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you! In this role, you will be the first line of defense for our users' technical...SuggestedWork at office
Chesapeake Containment
Moravian Falls, NC2 days ago $19 per hour
...COMMERCIAL PEST CONTROL SERVICE TECHNICIAN Pest control is our passion. We love what we do, so we do it with care and a commitment... ...health benefits. We have a nice working environment, friendly and helpful coworkers, and state-of-the-art technology to support you. Yes...SuggestedHourly payImmediate startFlexible hoursA-1 Termite and Pest Control, Inc.
Boomer, NC1 day ago$17 per hour
...WITH POSSIBLE FULL-TIME YEAR-ROUND EMPLOYMENT If you enjoy being outdoors, doing physical work, and helping others, consider our Mosquito Control Service Technician opportunity. A-1 Pest Control is a successful family-owned, career-oriented service company. We seek a...SuggestedHourly payFull timeTemporary workImmediate startA-1 Termite and Pest Control, Inc.
Boomer, NC5 days ago- ...work Identify maintenance or facility issues requiring certified technicians and notify the District Operations Coordinator Install, remove,... ...work for us At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere...SuggestedPart timeWork experience placementSeasonal workWork at officeRelocationFlexible hours
H&R Block
North Wilkesboro, NC4 days ago - .... Execute repairs under warranty to manufacturer specifications. Qualifications ~ Drivers License ~2+ years of Service Technician experience preferred ~ High school diploma or equivalent, ASE Certification required ~ B level qualifications, including Diagnostic...SuggestedTemporary workLocal area
McNeill Nissan of Wilkesboro
Wilkesboro, NC19 days ago - ...Taylorsville, North Carolina, to support individuals with intellectual and developmental disabilities. You will assist in personal hygiene and help participants achieve their developmental goals, fostering real relationships and encouraging independence. The role requires a high...
Sevita
Taylorsville, NC3 days ago $25 - $30 per hour
...focused on providing solutions for the agriculture supply chain that help increase efficiency, reduce costs, and enhance profitability.... ...We are seeking a conscientious, qualifiedpart time Field Technician who can install and service our devices across multiple regions...Part timeRemote workBinSentry
Wilkesboro, NC4 days ago- ...Job Description Job Description The Service Technician position, at the Mills Auto Group, in North Wilkesboro, is an exciting opportunity for a talented and detail-oriented technician, to take on a full-time skilled labor role. The technician will be responsible for...Full timeLocal area
Mills Auto Group
North Wilkesboro, NC23 days ago - ...winning service and value that our community has come to expect from our dealership through the years. We are seeking Chevrolet Technicians with 5+ years of experience interested in earning TOP pay in the automotive field. We have a growing shop with ample...Temporary workLocal area
McNeill Chevrolet
Wilkesboro, NC21 days ago - ...Nature & scope The Environmental Services Technician (EVS) with Maintenance Responsibilities is responsible for maintaining a clean, safe, and well-maintained environment for residents, visitors, and team members. This role performs daily housekeeping and sanitation...Relocation
Senior Living Hiring
Wilkesboro, NC2 days ago - ...Customer Service Technician Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician... ...selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-...Work experience placementShift workNight shift
BrightSpeed
North Wilkesboro, NC2 days ago $16 per hour
...aspects of treatment and service delivery. The CPSS serves as a role model of recovery, advocates for the individuals supported, and helps create meaningful opportunities for community integration, personal growth, and sustained recovery. Pay: $16 per hour...Hourly payFull timeContract workMonday to FridayFlexible hoursRHA Health Services
Taylorsville, NC5 days ago- ...IT Desktop Support Technician JOB-10047089 Anticipated Start Date August 3, 2026 Location Manvel, TX Type of Employment Contract Hire Employer Info Our client is an American natural gas and crude oil pipeline company with headquarters...Full timeContract workLocal areaLong distanceFlexible hoursNight shift
- ...Mills Auto Group Mills Auto Group is looking for certified technicians to join our team. If you are tired of where you work and want to... ...Warriors, or Support Future Leaders, there is always an opportunity for our employees to help our community. Mills Automotive GroupWork at office
$18.85 - $28.3 per hour
Department: 11906 Wilkes Medical Center - Environmental Services Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Varies Pay Range: $18.85 - $28.30 LOCATION: Wilkesboro...Daily paidFull timeTemporary workPart timeFlexible hoursShift workAdvocate Aurora Health
North Wilkesboro, NC2 days ago- ...performed, it is absolutely essential that all staff are fully compliant with our time entry standards daily. Accurate time tracking helps the company bill clients appropriately for services provided and gives managers the visibility they need to support your success....Full timePart timeWork at officeRemote workFlexible hours
QPC Security
North Wilkesboro, NC3 days ago - .... Non-Essential Functions: Troubleshoot problems with contour cutters. Repair if possible. Isolate problem for mechanic or technician to repair. Train new operators and cross train present operators on contour cutters. Assist department manager in producing...Work at officeImmediate start
Carpenter
Taylorsville, NC5 days ago $800 per month
...Description Start Strong with Mavis: Eligible Automotive Tire Technicians receive weekly bonuses up to $800. Mavis Tires & Brakes at Discount... ...you everything you need to know through PAID TRAINING . To help introduce you to our weekly performance-based incentive...Hourly payWeekly payImmediate startMavis Tire Supply
Moravian Falls, NC4 days ago- ...tests • Proper use of finishing tools • Edging, jointing, curing, and protection • Basics in structure foaming, roofing, and flooring Helpful Skills • Enjoy doing physical work • Interest in science and math • Preference for working outdoors • Interest in working with your...Part timeShift workWeekend work
National Guard OMD
Taylorsville, NC6 days ago - ...on Engineering News-Record’s list of the Top 500 Design Firms. JMT's Construction Management Team is seeking a Transportation Technician I to apply standard inspection procedures on ongoing activities, in the Robbinsville, North Carolina area, during and after construction...For contractorsH1bNight shiftWeekend work
Johnson, Mirmiran, and Thompson Inc.
Wilkesboro, NC2 days ago - ...handling core returns, checking in and putting up stock orders, etc. May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service) All other duties as assigned. Skills/Education/Knowledge...Local areaImmediate startFlexible hours
O'Reilly Auto Parts
Wilkesboro, NC2 days ago $80k - $90k
...currently seeking a highly skilled and experienced Lead Automotive Technician to join our team and contribute to our continued success.... ...varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of employment. See our Privacy...Main Street Auto
Taylorsville, NC3 days ago- ...Job Description Job Description Classic Toyota - Wilkesboro is seeking a Certified "A" Level Toyota Technician to join our team in North Wilkesboro, NC. In this role, you will be responsible for diagnosing, repairing, and maintaining Toyota vehicles to the highest...
Classic Toyota - Wilkesboro
North Wilkesboro, NCa month ago - ...Job Description Job Description ```html Classic Hyundai - Wilkesboro is seeking a Certified Hyundai Technician to join our team in North Wilkesboro, NC. The ideal candidate will have a strong knowledge of Hyundai vehicles and a commitment to providing high-quality...
Classic Toyota - Wilkesboro
North Wilkesboro, NC11 days ago - O'Reilly Auto Parts is seeking a Delivery Specialist to operate store vehicles and transport parts to professional customers. You will process deliveries with handheld devices, collect COD payments, and manage returns, while maintaining vehicle safety and cleanliness. ...
O'Reilly Auto Parts
Taylorsville, NC2 days ago - ...towards meeting identified district and school improvement goals. Creates positive relationships with teachers and administrators. Helps schools interpret the instructional program to parents and the general public. Performs other related work as required....Local area
Wilkes County School District
North Wilkesboro, NC2 days ago - ...handling core returns, checking in and putting up stock orders, etc. May occasionally assist customers, serve as a cashier, and/or help with merchandising tasks, when business dictates. (i.e.: phones, sales and service) All other duties as assigned. Skills/...Local areaImmediate startFlexible hours
O'Reilly Auto Parts
Wilkesboro, NC3 days ago $800 per month
...Description Start Strong with Mavis: Eligible Automotive Tire Technicians receive weekly bonuses up to $800. Mavis Tires & Brakes at Discount... ...you everything you need to know through PAID TRAINING . To help introduce you to our weekly performance-based incentive...Hourly payWeekly payImmediate startMavis Tire Supply
Moravian Falls, NC4 days ago- Location: North Wilkesboro, NC, United States Job Title: ICT Disaster Response Specialist Department: Information Technology Responsibilities Maintain personal relationship with Jesus Christ and be an effective witness for Him. Design innovative technology strategies while...Full timeTemporary workWork at officeImmediate startFlexible hours
Samaritan's Purse
North Wilkesboro, NC15 hours ago $48k - $62k
...interventions in individual, family, and group counseling sessions including skills building, supportive counseling, and case coordination to help client develop needed skills and support on-going treatment gains in regard to managing substance abuse and mental health symptoms...Full timeContract workWork at officeMonday to FridayRHA Health Services
Taylorsville, NC2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Help Desk Technician. Be the first to apply!
