HOPWA Case Manager

POSITION DESCRIPTION

Under the direction of the Program Manager, the Housing Opportunities for People with AIDS (HOPWA) Case Manager is accountable for providing intensive case management and crisis intervention services for those affected by HIV/AIDS. The Case Manager is responsible for ensuring compliance with contract services and ensuring all clients are engaged in health care and additional services based on client need.

ESSENTIAL JOB FUNCTIONS

Maintains a full-time caseload of up to 25 single individuals. Conducts at least one monthly home visit to the clients who reside throughout New York City to provide services. Completes all required paperwork by established deadlines. Paperwork includes progress notes, quarterly service plans, assessments and reassessments, home visit documentation, apartment inspection forms and all other documentation as assigned, using the eCOMPAS database. Case Manager will work with client to produce a service plan quarterly with well‑developed goals and progress markers and will utilize motivational interviewing and other evidence‑based practices to engage the client, as well as recovery‑oriented and trauma‑informed case management interventions based on client and community needs. Assist and encourage client to maintain their housing by monitoring and collecting monthly rent payments. Monitors clients to assess their progress toward meeting their service plan goals, to offer support and guidance when needed and to assist the client in meeting their desired goals. Promotes clients’ compliance with medical appointments, medications and monitors possible side effects of the medication. Provide escorts to health care providers, entitlement resources, housing management resources, and other providers as assigned. Collaborates with other agencies and community resources to refer clients for treatment and/or appropriate services when those services are not available at Iris House. Collaborates with other Iris House departments to ensure that services are fully integrated and that services are not duplicated. Attends and participates in team meetings and/or case conferences; meets with the director for supervision. Participates in creating and maintaining a workplace that values diversity and is free of racism, sexism, heterosexism and other discriminatory practices. Keeps abreast of the latest developments in relevant case‑management issues and concerns by conducting research on, reading available written resource materials, attending appropriate meetings and workshops and engaging in other useful methods to maintain up‑to‑date awareness of practices that can improve client well‑being and programmatic outcomes.

OTHER POSITION FUNCTIONS

Shares on‑call status with other case management staff members. Demonstrates teamwork and open communication. Performs other related duties as assigned. #J-18808-Ljbffr 6AM City, LLC