Refugee Health Coordinator, Limited Term - 2025837

Job Description

Job Description

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

 

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

 

 

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

 

This position will be responsible for assisting refugees and immigrants to obtain their Initial Health Screening, establish a primary care provider, and help with follow up care.  They will provide health education and orientation to the U.S. healthcare system through orientations with all newly arrived refugees and additional workshops.  This position will work closely with the transportation volunteers and case managers to provide ongoing health coordination for clients with intensive medical needs, as well as provide other refugee case management support as needed.

 

This is a limited-term position funded through a grant agreement until 6/30/2027 and contingent upon funding extension.

 

Hybrid: 4 days in office, 1 day WFH/Week 

ROLE & RESPONSIBILITIES:

• Schedule health screening appointments for refugee clients within 30-90 days of arrival
• Assist with transportation planning and provision, and connecting clients to public transportation
• Ensure that follow-up immunizations are scheduled, and that barriers to care are addressed with the client
• Ensure good communication with the health screening clinic and attend bi-monthly meetings to discuss collaboration and client coordination
• Coordinate with health screening clinic to obtain referrals for follow-up appointments
• Provide orientation of the U.S. health care system to new arrivals, including proper filling and following of prescription instructions, medical insurance, when to use primary care vs the emergency room
• Provide referrals to community resources and other service providers, including assisting clients without health insurance in accessing free or low-cost healthcare when possible.
• Coordinate with medical providers to equip clients to follow plan of care as directed
• Assist clients in identifying a local primary care provider if necessary 
• Ensure clients have access to a local pharmacy and assist with initial filling of prescriptions
• Promote the health of immigrants through coordination of health workshops and collaboration with local healthcare providers.
• Work closely with internal department teams and external service providers to ensure comprehensive service provision, including other Resettlement team members
• Assist clients with applying for, completing redeterminations for, and navigating health insurance and other public benefits
• Help clients obtain important documents, IDs, and other necessary paperwork
• Conduct regular client follow-ups as needed to check on well-being, include tracking client needs and following up on them until they are resolved.
• Assist clients in applying for heat and energy assistance through LIHEAP (Low-Income Home Energy Assistance Program)
• Take ownership of assigned cases or specific case management tasks when needed
• Assist with program closures and required documentation
• Maintain timely and accurate client files, case notes, and reporting records 
• Participate in case staffing and discuss client progress and barriers
• Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
• Collaborate with volunteers and Volunteer Services staff to coordinate the work of volunteers engaging with clients
• Other duties as assigned

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards 
• MS Office skills required
• Ability/willingness to drive 15-passenger van
• Ability to work occasional early mornings, evenings or weekends as necessary

PREFERRED QUALIFICATIONS:

• Demonstrated compassion, patience, cross-cultural sensitivity, and strong mediation skills
• Ability to navigate the American health care system including Medicaid
• Adaptable and possessing crisis management skills
• Able to communicate well with limited English-speaking clients and with health care professionals
• Demonstrated teaching and coaching skills with the ability to provide ongoing orientation to refugee participants
• Strong organizational skills and attention to detail
• Highly self-motivated with strong follow-through and ability to work independently 
• Fluency in additional language such as Dari, Pashto, Arabic, Swahili, French, or Spanish strongly preferred

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.

 

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

 

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

 

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.