Supervisor, Operations (Global)

Job Title: Supervisor, Operations (Global)

At Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. We have been successful in setting the highest standards by putting our people at the heart of it all, and defining excellence, together.

Working at Bombardier means operating at the highest level. Every day, you are part of a team that delivers superior experiences and products, pushing the boundaries of what's possible in our industry and beyond. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.

With our employees' well-being top of mind, we offer a comprehensive and competitive Benefits Program, which includes the following:

• Insurance plans (Dental, medical, life insurance, disability, and more)
• Competitive base salary
• Retirement savings plan
• Employee Assistance Program
• Tele Health Program

In your role, you will:

• Adhere to Bombardier General Work Requirements
• Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing. Ensure that regular established safety/security audits are conducted and discrepancies are addressed.
• Perform supervisory responsibilities for assigned employees and area(s), for example, time card and vacation approvals, PMP and 30/60/90 day reviews, opportunities for professional development and training, personnel decisions concerning hire, fire, disciplinary issues, and salary adjustments, as well as employee schedules and leave.
• Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location
• Supervise the performance of maintenance and ensure that work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
• Oversee and manage the resources to maximize productivity and minimize DOI.
• As required, submit requests for engineering support (RED's, RFE's, SRPSA's and installs) in direct support of operations for all product lines.
• May be required to act on behalf of Customer Project Manager during absence.
• May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service.
• Administers team related policies & procedures.
• Manage time keeping system to ensure employee hours are accurate, and track attendance.
• Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc.
• Facilitate DMM meetings with all departments & shops.
• Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.
• Identify and communicate best practices and champion continuous improvement initiatives.
• Engage in BAS Network Database and transfer SAP Work Orders into database.
• Engage in BAS Network Reporting. (Shop Floor Efficiency)

You typically have a minimum of 3 years of experience in performing aircraft heavy/line maintenance

You typically have a minimum of 2 years leadership / Supervisory or Lead experience (Aircraft Maintenance preferred)

You possess an A&P Certificate or otherwise appropriately certificated under FAR part 65

You have working knowledge of applicable Federal Aviation Regulations, for example, part 91, 121, 135, and 145

You have working knowledge of aircraft maintenance inspection programs for jet aircraft

You have working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace safety and environmental aspects of aircraft maintenance operations

You have interpersonal skills necessary to develop and maintain effective working relationships with employees, customers, all levels of management team, and other departments

You possess customer service skills necessary to modify communication, tone, and presentation to defuse crisis situations with internal and external customers and maintain mutually beneficial customer relations

You are able to demonstrate strong leadership and coaching skills with the ability to develop people and build a strong team

You possess strong Verbal and written communications skills

You have the training skills necessary to provide employee training

You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting

You have computer skills necessary to learn and / or operate word processing, spreadsheet, database, presentation, project, email and web-based applications as well as other operating systems used to manage the maintenance work

Additional desired / preferred qualifications:

• You possess a 4 year College Degree
• You have previous experience in Project Management
• You have working knowledge of SAP, Pivotal & Autotime maintenance transactions
• You have working knowledge of ISO / OHSAS management system and resources

Now that you can see yourself in this role, apply and join the Bombardier Team!

Bombardier is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, age, disability status, veteran status, or any other characteristic protected by Federal, National, or Local Laws.