Assistant Team Leader

Job Description:Job Title: Assistant Team LeaderLocation: Saint Louis, MissouriDepartment: CB Community ServicesEmployment Type: Full TimeJob Summary:Join our compassionate and collaborative team as an Assistant Team Leader, where you will play a critical role in supporting clinical excellence, staff development, and high‑quality service delivery. This position offers the opportunity to grow your leadership skills while making a meaningful impact on both team performance and client outcomes. If you are a strong communicator, organized, and passionate about mentoring others while ensuring high standards of care, this role allows you to contribute directly to a mission‑driven organization focused on recovery, resilience, and community impact.In this role, you will assist with clinical supervision, support onboarding and training, monitor quality and performance outcomes, and collaborate with leadership and interdisciplinary teams. You will help ensure regulatory compliance, effective service delivery, and continuous improvement across the program.This position offers…Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no costMileage Reimbursement – Company paid for work functions requiring travelEmployee Discounts – Hotels, Theme Parks & Attractions, College TuitionWorkplace Culture – An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforceAdditional Perks & Benefits – Scroll down to bottom of this post to learn moreKey Responsibilities:Provide supervision, coaching, and mentorship to direct reports through regular supervision meetings and field observationsSupport onboarding processes for new team members, including orientation, training plans, and development coachingMonitor clinical documentation and service notes to ensure quality, compliance, and alignment with treatment plansProvide ongoing feedback and support performance improvement during supervision sessionsTrack and evaluate team performance related to access, efficiency, effectiveness, and accountabilityMonitor service delivery processes and identify opportunities for quality improvementReview outcomes against treatment plans to support continuous improvementAccompany staff in the field to provide feedback, coaching, and performance evaluationPromote recovery‑focused, trauma‑informed, and culturally competent service deliveryFacilitate communication and share key updates from meetings, trainings, and organizational initiativesSupport coordination of care across teams, departments, and external providersParticipate in on‑call rotation and provide crisis intervention support as neededAssist with service scheduling, utilization review, and treatment planning oversightAddress critical incidents, grievances, and reporting requirements per policyMonitor staff training compliance, time records, and performance evaluationsAttend and contribute to agency‑wide meetings, training, and quality improvement effortsServe as back‑up leader in the absence of a Clinical SupervisorPerform other duties as assigned by program leadershipEducation, Experience, and/or Credential Qualifications:Bachelor’s degree in a social service‑related field, and aMinimum of three (3) years of experience in a social services or behavioral health settingAdditional Qualifications:Must have a valid driver’s license with an acceptable driving record and current auto insuranceMust have access to a personal vehicle for business useAbility to provide effective supervision, coaching, and staff developmentStrong communication, leadership, and organizational skillsAbility to analyze data and monitor outcomes to support performance improvementAbility to collaborate across teams and manage multiple prioritiesMust complete required training including Med Tech, First Aid, and CPR as applicablePhysical RequirementsAbility to exert up to 10 pounds of force occasionallyAbility to perform repetitive hand, finger, and arm movements for typing and documentationAbility to sit for extended periods with occasional walking or standingAbility to meet the physical demands of a sedentary work environmentPosition Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happinessBrightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Places for People is a Smoke and Tobacco Free Workplace. #J-18808-Ljbffr