Senior Director, AI Product & Tech Communications

Job Category Marketing & Communications Job Details Senior Director of Product and Technology Communications Salesforce is the #1 AI CRM, where humans with agents drive customer success together. The company is committed to driving innovation and keeping Salesforce's core values at the heart of all initiatives. The Role You are a high-impact leader with the technical depth to understand the stack and the media narrative intuition to drive its adoption. You will partner closely with product engineering, product marketing, and senior leadership to ensure Salesforce is recognized not just as the #1 AI CRM, but as the #1 AI Agent Platform. Core Responsibilities Devise and Execute the Strategic Narrative: Translate the high-level company vision into a multi‑channel communications roadmap that explains the mechanics of the Agentic Enterprise through the System of Work and the Salesforce Ecosystem. Curate Influence: Identify and empower internal visionaries and pioneering leaders. You will manage the process of turning diverse perspectives into a chorus of voices that validates the shift toward agentic work. Drive Outcome‑Centric Storytelling: Lead the shift from feature‑based external communications to outcome‑based storytelling. Produce the evidence and narratives that demonstrate how human‑agent synergy scales impact across functional domains. Maintain Technical Integrity: Serve as the bridge between product and the public, ensuring that complex concepts are simplified for the market without losing their technical authority or accuracy. Lead High‑Performing Team: Lead a focused team of communications professionals, fostering a culture of technical fluency, rapid iteration, and flawless execution during agenda‑setting launches. Qualifications 12+ years of experience in communications or marketing at the intersection of enterprise software and emerging technology, with experience supporting major category‑shift narratives. Narrative Integrator: Proven ability to take disparate product lines and weave them into a clear, compelling narrative. Agentic Fluency: Strong grasp of how autonomous agents change the user experience and ability to articulate the evolution. Collaborative Leader: Skilled project orchestrator who can work across departments to identify subject matter experts and turn them into market‑facing thought leaders. Technical Literacy: Comfortable talking shop with product and product marketing to understand the four‑layer architecture and translate that knowledge into clear prose. Execution Excellence: Thrive in high‑stakes environments and known for high agency—taking ownership of the mission and delivering results with precision. Exceptional Judgment: Navigate the rapidly evolving AI landscape and provide sound counsel to product leaders on how to move audiences through evidence‑based storytelling. Compensation and Benefits Compensation: Base salary range $181,700 - $304,700 annually. This range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Benefits: Time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program are available to supporting employees. Accommodations Accommodations Request Form is available for candidates who need a reasonable accommodation during the application or recruiting process. Equal Opportunity Employment Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. All employees or potential employees are assessed on the basis of merit, competence, and qualifications—without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or any other classification protected by law. This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, and discipline. #J-18808-Ljbffr Centaur Labs