Customer Experience Travel Consultant

About the job Customer Experience Travel Consultant


Join Our Growing Remote Team

We are looking for motivated and people-oriented individuals to join our expanding remote team as Customer Experience Travel Consultants. In this role, you will assist clients with travel planning support, reservation coordination, and trip-related customer service while helping create a smooth and enjoyable booking experience.

This position is ideal for individuals who enjoy helping others, staying organized, and working independently in a flexible remote environment. No prior travel experience is required training, tools, and ongoing support are provided for qualified candidates.

What You'll Do

• Assist clients with planning vacations, cruises, resort stays, and customized getaway experiences
• Research travel options, accommodations, transportation, and package opportunities using company-approved systems
• Review reservation details and itinerary information to help ensure accuracy and completion
• Provide professional recommendations and travel support based on client interests, schedules, and budget preferences
• Communicate with clients through email, phone, and digital messaging platforms
• Help manage booking updates, itinerary changes, and customer support requests
• Maintain organized booking records, travel confirmations, and client documentation
• Participate in virtual onboarding, team meetings, and continued learning opportunities

What We Offer

• Fully remote opportunity
• Flexible scheduling structure
• No experience required training provided
• Access to travel discounts, incentives, and supplier perks
• Supportive and collaborative team environment
• Opportunities for professional growth and advancement

Qualifications

• Strong communication and customer service abilities
• Ability to multitask and stay organized in a remote work setting
• Comfortable using computers, online systems, and communication tools
• Reliable internet connection required
• Self-motivated with strong attention to detail
• Must be at least 18 years of age
• Must be legally authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain, or other approved regions