Case Management Nurse

Seeking an experienced Hospital Case Manager with an RN or Social Work background to coordinate patient care and facilitate safe, timely discharges across the Emergency Department, ICU, and Medical-Surgical units. The role focuses on discharge planning, care coordination, reducing readmission risks, and ensuring continuity of care across post-acute services. This position does not include Utilization Management (UM).

Key Responsibilities

• Conduct patient assessments to identify post-acute care needs and discharge requirements.
• Develop, coordinate, and facilitate safe and timely discharge plans.
• Collaborate with patients, families, physicians, and interdisciplinary healthcare teams to support patient-centered care.
• Participate in daily interdisciplinary rounds to promote care progression and appropriate length of stay (GMLOS).
• Review cases and recommend interventions to improve quality of care and discharge outcomes.
• Monitor discharge plans, address barriers, and revise care plans as needed.
• Identify patients at risk for readmission and implement appropriate interventions.
• Coordinate with community case managers and external healthcare providers to ensure continuity of care.
• Educate patients and families regarding post-acute care options, financial resources, and reimbursement.
• Maintain accurate and timely medical record documentation while ensuring compliance with state and federal regulations.

Qualifications

• Experience: 3 or more years of hospital case management experience preferred.
• Educational/Professional Background: RN or Social Worker.
• Certification: Case Management Certification preferred but not required.
• Strong knowledge of hospital discharge planning, care coordination, and post-acute care services.
• Experience collaborating with interdisciplinary healthcare teams.
• Excellent communication, assessment, organizational, and problem-solving skills.
• Ability to manage discharge barriers and support timely patient transitions.

Important Details:

• 13-week contract position (extensions possible)
• Shift is 8 hrs/day (8:00 AM-4:00 PM), 40 hrs/week
• Location is Springfield, MA 01199
• Candidate should have a permanent address more than 90 miles from the job location
• Pay Range: $3,300 - $3,315 per week

Call to Action:

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Company Description:

“Pride Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors”

Equal Employment Opportunity

Pride Health is an equal opportunity employer. We do not discriminate on the basis of the race, religious creed, color, origin, ancestry, physical disability, mental disability, reproductive health decision making, medical condition, genetic information, sex, gender, gender identity, gender expression, sexual orientation, military status, or any other characteristic protected by applicable federal, state, or local law.

Fair Chance Employment

Pride Health is a Fair Chance employer. We consider all qualified applicants, including those with criminal histories, in a manner consistent with applicable state and local Fair Chance laws and ordinances, including, the California Fair Chance Act and all applicable local Fair Chance ordinances.

Accommodations

We are committed to providing reasonable accommodations to applicants and employees with disabilities. If you require a reasonable accommodation to participate in the application or interview process, or to perform the essential functions of this role, please contact us.