Loss Mitigation SPOC
Eastridge Workforce Solutions
Loss Mitigation Specialist (Single Point Of Contact)
Eastridge Workforce Solutions is committed to connecting skilled professionals with meaningful career opportunities. We are seeking a compassionate and detail-oriented Loss Mitigation Specialist to support homeowners experiencing financial challenges. In this role, you will serve as the primary point of contact for borrowers, helping them understand available mortgage assistance programs and guiding them through the loss mitigation process. This position is ideal for professionals with mortgage servicing, collections, customer service, banking, or financial services experience who enjoy helping customers find solutions while navigating complex processes.
What You'll Do
- Serve as the primary point of contact for borrowers seeking mortgage assistance
- Educate borrowers on available home retention and loss mitigation programs
- Review financial documentation and assist borrowers with application requirements
- Follow up on missing documents and application status updates
- Communicate approval and denial decisions in a professional and empathetic manner
- Monitor active workout plans, forbearance agreements, and modification programs
- Maintain accurate records and documentation within servicing systems
- Respond to borrower inquiries and escalated concerns
- Partner with internal departments to ensure timely processing and compliance
- Maintain compliance with investor, agency, and regulatory requirements
Qualifications
- 2+ years of mortgage servicing, loss mitigation, collections, banking, lending, or financial services experience
- Strong customer service and communication skills
- Ability to manage a high-volume caseload while maintaining accuracy
- Experience reviewing financial documentation and making informed decisions
- Strong organizational and problem-solving skills
- Familiarity with FNMA, FHLMC, FHA, VA, or USDA guidelines is preferred
- Bachelor's degree preferred
Why This Opportunity
- Meaningful work helping homeowners remain in their homes
- Stable and growing mortgage servicing environment
- Opportunity to build expertise in loan servicing and loss mitigation
- Collaborative team environment
- Long-term career growth potential
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Loss Mitigation SPOC in Tampa, FL vacancy
- Job description: Overview We are seeking a dedicated and skilled Technician to join our team. The ideal candidate will have experience in various restoration services, including water damage restoration, fire restoration, and mold remediation. This role requires a hands...SuggestedFull time
- ...Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses take... ...prospects.Reads and interprets documents such as profit and loss statements, safety rules, operating instructions, and procedure...SuggestedContract workNight shift
- ...Risk Mitigation Specialist Tampa, FL Join our team at Core One! Our mission is to be at the forefront of devising analytical, operational and technical solutions to our Nation's most complex national security challenges. In order to achieve our mission, Core One...SuggestedFor contractors
- Risk Management & Loss Prevention Manager 4300 West Cypress Street Suite 600 Tampa, FL 33607 Position Summary The Risk Management &... ...guidance and education to field and restaurant management on risk mitigation practices. Communicate policy updates, safety alerts, and best...Suggested
- The Baldwin Group in Tampa, Florida, is looking for a Risk Mitigation Analytics Consultant (RMAC) to lead data analysis and mentorship for a team of analysts. The RMAC will focus on delivering actionable analytics that help clients lower their Costs of Risk. This position...Suggested
- A leading geohazard mitigation firm in Tampa is looking for an experienced Working Superintendent to lead field crews for critical geotechnical projects across the Western U.S. You will manage scheduling, production, and safety for construction operations while fostering...Flexible hours
$20 - $27 per hour
...industrial sectors. We specialize in responding to large-scale catastrophic events—including hurricanes, tornadoes, floods, and other major losses. Our expertise spans temporary power generation, desiccant dehumidification, and skilled labor, ensuring businesses recover quickly...Hourly payFull timeTemporary workApprenticeshipFor subcontractor- The Baldwin Group Colleague, Inc. seeks a Risk Mitigation Analytics Consultant (RMAC) in Tampa, Florida. This role involves mentoring Risk Mitigation Analysts, managing analytics, and developing reports that improve client comprehension and reduce risk costs. Ideal candidates...
$50k - $70k
...High school graduate or equivalent; college degree or equivalent work experience preferred. Minimum of two years’ experience in Safety/Loss Control capacity or two to five years safety-engineering school/loss control training preferably in the insurance industry. Strong...Temporary workWork experience placementWork at office- ...requirements may require flexibility) Job Summary Lucayan Technology Solutions is seeking an Operations Analyst - Data Aggregation & Mitigation Support to join our team in Tampa, FL. This role is responsible for compiling, analyzing, and modeling military systems...Full timeMonday to Friday
- MTM LLC is seeking a dedicated Technician in Tampa, Florida, to join their team focusing on restoration services, including water damage, fire, and mold remediation. This full-time role involves using hand and power tools to restore properties affected by environmental ...Full time
- ...role requires overseeing daily call center operations, ensuring quality service, and handling customer inquiries related to water mitigation. Ideal candidates should have at least 2 years of experience in call centers, strong decision-making capabilities under pressure,...Full time
- A national defense service provider in Tampa, FL is seeking an Operations Analyst for Data Aggregation & Mitigation Support. This full-time role requires a bachelor's degree and at least 6 years of operational experience, ideally with a Top Secret/SCI clearance. The analyst...Full time
$16 - $22 per hour
A growing construction services company in Florida seeks a Construction Laborer to provide cleanup services for water, fire, and mold damage. The ideal candidate will have a strong work ethic and a willingness to deliver exceptional customer service. Daily tasks include...Hourly pay- ## Regional Loss Prevention Manager - EastApplyremote type: Remotelocations: Tampa, FL: New York, NY: Miami, FL: Store: 0463 Newport Centre Jersey City, NJtime type: Full timeposted on: Posted Todayjob requisition id: JR129894Regional Loss Prevention Manager — Join the...Local area
$16 - $22 per hour
A construction services company based in Tampa is seeking a Construction Laborer (Mitigation Technician) to provide water, fire, and mold cleanup services. The ideal candidate will have a strong work ethic, integrity, and excellent customer service skills. This full-time...Hourly payFull time- ...Regional Loss Prevention Manager Are you a seasoned loss prevention professional ready to make a real impact? Skechers is looking for a dynamic and driven Regional Loss Prevention Manager to lead loss prevention efforts across multiple store locations in your market...
$50k - $70k
LEI Cross Financial Corp based in Florida is looking for a safety and risk management professional with a strong background in Safety/Loss Control. You'll evaluate safety programs, provide training, and conduct facility assessments to improve overall insurability for...- Ross Stores, Inc. is seeking a Loss Prevention Specialist in Tampa, Florida. The position is focused on maintaining safety and security in a retail environment, deterring theft and ensuring compliance with Loss Prevention initiatives. Qualifications include a High School...
- Jonus Group is seeking a Total Loss Claims Manager in Tampa, Florida, to oversee a high-performing team in the investigation and resolution of automobile total loss claims. This leadership role involves driving performance metrics, ensuring regulatory compliance, and coaching...Remote job
$95k - $120k
About the Opportunity Our client, a leading Property & Casualty Insurance Carrier, is seeking an experienced Total Loss Claims Manager to lead a high-performing team responsible for the investigation, evaluation, negotiation, and resolution of automobile total loss claims...Remote job- Checkers & Rally’s is seeking a Risk Management & Loss Prevention Manager in Tampa, FL. This hybrid role involves developing and managing programs to minimize risk across restaurant operations. Key responsibilities include overseeing loss prevention and safety programs...
- Regional Loss Prevention Manager — Join the Skechers Team! Location: Regional (60-70% Travel Required) Department: Loss Prevention Classification: Non-Exempt Reports To: Director of Loss Prevention About the Role: Are you a seasoned loss prevention professional ready to...Full timeLocal area
- Skechers USA Ltd. is seeking a Regional Loss Prevention Manager to oversee loss prevention across multiple locations. This role involves a significant amount of travel (60-70%) to optimize security controls and reduce inventory losses. The ideal candidate will have substantial...
- SKECHERS USA, Inc. is seeking a Regional Loss Prevention Manager to oversee loss prevention across multiple locations. The role requires leadership in reducing shrink, managing audits, and collaborating with various teams, with significant travel (60-70%). The ideal candidate...
- Medi-Weightloss seeks a Nurse Practitioner/Physician Assistant to deliver patient care and oversee clinical responsibilities. Join a team that fosters a great work-life balance and offers a competitive salary and benefits package. You will conduct patient examinations, ...Flexible hours
- Taylor Root Dusseldorf is seeking a professional in Tampa, Florida, to oversee workers compensation claims and manage risk across a multinational footprint. This full-time, on-site role involves collaborating with teams to ensure alignment with business goals regarding ...Full time
- ...DRAWS ADMINISTERING INJECTIONS REVIEWING DIET PLANS SCHEDULING PATIENTS ANSWERING PHONES Thorough training will be provided for all tasks. Company Description Auto injury/weight loss office Company Description Auto injury/weight loss office...Work at office
Creighton Health Care Inc
Tampa, FL12 days ago - ...guidelines. Draft, approve, and adjust estimates of damage and loss amounts. Negotiate and settle claims in accordance with... ...industry standards. Assign, direct, and monitor vendors conducting mitigation and/or other services during the adjustment process. Model...
$24 - $26 per hour
...sales in managing the risks associated with project contracts to minimize exposure to financial loss and liability Processing change orders as the project proceeds, and mitigating costs by recognizing possible substitutions Notifying sales, project manager and/or the...Hourly payContract workImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Loss Mitigation SPOC. Be the first to apply!
