Customer Service Advocate
HomeServe USA
HomeServe USA is seeking a Tier I Customer Advocate to manage internal escalations, review customer complaints, and drive satisfactory resolutions. You will provide timely written responses, perform root cause analyses, and deliver insights to stakeholders to protect and enhance the customer experience. The role requires strong communication skills, the ability to work with multiple departments, and a patient, persistent approach to de-escalation. #J-18808-Ljbffr
Vacancy posted 3 days ago
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