Home Health Intake Coordinator

Job Description

Job Description

Benefits:

• 401(k) matching
• Company parties
• Dental insurance
• Paid time off
• Vision insurance

We are seeking a compassionate, organized, and detail-oriented Home Health Intake Coordinator to join our growing team. As the first point of contact for patients, families, and healthcare providers, you will play a critical role in ensuring a smooth transition into our home health services.

The ideal candidate possesses excellent communication skills, a strong understanding of medical terminology, and the ability to navigate insurance verification processes efficiently. If you thrive in a fast-paced environment and are passionate about helping patients receive high-quality care at home, we want to hear from you!

Key Responsibilities

• Process Referrals: Receive, review, and process incoming patient referrals from hospitals, physicians, and community resources.

• Patient Intake: Conduct initial screenings to gather demographic, clinical, and insurance information needed to determine eligibility for home health services.

• Insurance Verification: Verify insurance benefits,
• Coordination of Care: Collaborate closely with scheduling coordinators, clinical managers, and authorization department.

• Data Management: Input accurate patient data into the Electronic Medical Records (EMR) system while maintaining strict HIPAA compliance.

• Customer Service: Serve as a helpful, empathetic resource for patients and families, answering questions about the intake process and setting clear expectations.

Qualifications & Skills

• Experience: Minimum of 12 years of experience in healthcare, prever previous Intake experience or , Medical Assisting

• Education: High school diploma or equivalent required.

• Technical Skills: Proficiency with Electronic Medical Records (EMR) software and standard office programs (Microsoft Office/Google Workspace).

• Soft Skills: Outstanding communication and interpersonal skills, strong problem-solving abilities, and high empathy for patient needs.