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Dental Office Manager / Treatment Coordinator

Gentle Dental Solutions

Job Description

Job Description

We are looking for an experienced, organized, and personable Dental Office Manager / Treatment Coordinator to join our team. This is an on-site, full-time position for someone who enjoys working with patients, coordinating treatment, supporting the dental team, and keeping the office running smoothly.

Responsibilities

Office Management

  • Oversee daily front-office operations to ensure the practice runs efficiently
  • Manage patient scheduling, confirmations, cancellations, and appointment flow
  • Maintain accurate patient records and office documentation
  • Monitor insurance claims, outstanding balances, and accounts receivable
  • Process both insurance and patient payments
  • Verify dental insurance benefits and assist with insurance-related questions
  • Communicate effectively with the dentists, hygienists, assistants, and administrative staff

Treatment Coordination

  • Present and explain treatment plans, fees, and financing options to patients
  • Help patients understand their recommended dental treatment and insurance benefits
  • Schedule treatment appointments and help ensure a smooth experience for staff and patients alike
  • Prepare and submit insurance preauthorizations and supporting documentation when needed
  • Discuss payment arrangements and financing options in a professional and compassionate manner

Qualifications

  • Dental office management and/or treatment coordination experience strongly preferred
  • Knowledge of dental insurance, billing, and treatment planning
  • Excellent communication and customer service skills
  • Strong organizational and time-management abilities
  • Comfortable discussing treatment costs and financial arrangements with patients
  • Professional, dependable, and team-oriented
  • Experience communicating with major insurance companies is strongly preferred
  • Experience with other dental practice management software is a plus (we use ACE)

Schedule : Flexible according to availability, but we're looking for someone full-time and on-site 4 days a week.

Compensation : Competitive and commensurate with experience

Vacancy posted 2 days ago
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