Records Quality Control Inspector

Records Quality Control Inspector

TeleSolv Consulting is seeking a detail-oriented Quality Control Specialist to support a Federal Government operation. This onsite role is responsible for ensuring compliance with established procedures, maintaining quality standards, and supporting continuous process improvement within a structured operational environment.

The ideal candidate will have experience in records management, document review, or administrative support within a Government or high-volume documentation setting.

Responsibilities:

• Verify compliance with established work standards, Standard Operating Procedures (SOPs), ROH, and other governing documents
• Monitor timeliness and accuracy of work performed across assigned functional areas
• Screen documents for completeness and accuracy; determine when corrective action is required
• Maintain quality control logs and perform random sampling to evaluate process efficiency and accuracy
• Identify issues that may invalidate data samples and investigate related discrepancies or complaints
• Review violations reported by Government personnel and prepare detailed findings and recommended corrective actions
• Recommend process improvements to enhance overall contract performance
• Generate structured reports and documentation to support operational oversight
• Perform additional duties as assigned

Qualifications:

• High school diploma or equivalent required
• Must be a U.S. Citizen
• Ability to obtain and maintain a Public Trust / Government suitability clearance
• Prior experience in clerical, filing, records management, or administrative support roles
• Experience supporting Government operations or high-volume documentation environments preferred
• Strong attention to detail and accuracy
• Ability to analyze documents and detect procedural inconsistencies
• Competence in maintaining logs, reports, and structured evaluations
• Ability to recognize, investigate, and document operational issues
• Strong written and verbal communication skills

About TeleSolv Consulting

Since its establishment in 2000, TeleSolv Consulting has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks.

Join the TeleSolv Team on our mission to provide quality and unparalleled service to our clients. We are a growing organization that provides a variety of professional and administrative services to public and private organizations with global operations. Rated in the top 1000 businesses in 2019 by Inc.com. Since its founding in 2000, TeleSolv has been committed to helping organizations solve complex problems. Our solutions integrate sound management principles with the most appropriate technologies to assist senior executives in effectively managing programmatic, schedule, and technical risks. TeleSolv offers excellent compensation, training, advancement opportunities, and exceptional benefits including PTO, sick leave, up to 11 paid federal holidays, medical, dental, vision, company paid life, short-term and long-term disability insurance, employee assistance program, and matching 401(k) plan.

Background Investigation: This position requires that you obtain a background investigation. As part of this process, the government will perform a criminal, credit, tax, employment, and drug history background check. The government has varying tolerances, with mitigating circumstances, for issues in all of the categories. The government is essentially looking to confirm that you are generally in good financial standing, up to date on your tax filings, rehire eligible with your prior employers, and have adhered to any federal restrictions on illegal drug use, including marijuana, in addition to other checks related on your character and trustworthiness.

Our Hiring Process

Stage 1: Applied

Stage 2: TA Screen

Stage 3: Virtual/Video Interview

Stage 4: Job Offer

Stage 5: Government Background Check

Stage 6: Hired

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