WMS Specialist

Job Description

Job Description

WMS Specialist

Join the Stier Supply Company Team!

For over 80 years , Stier Supply Company has been a family-owned and operated leader in the building supply industry across the Southeast. We are committed to quality, innovation, and continuous improvement in everything we do. As a WMS Specialist , you'll play a critical role in supporting our warehouse operations by ensuring our Warehouse Management System (WMS) runs efficiently, inventory remains accurate, and our teams have the tools and support they need to succeed.

If you enjoy solving problems, improving processes, working with technology, and collaborating with operations teams, this is an opportunity to make a direct impact on our business every day.

Why Work with Stier Supply Company?

• Join a family-owned company that values teamwork, accountability, and continuous improvement
• Competitive compensation with weekly pay
• Meaningful work that directly impacts warehouse performance and customer service
• Health, dental, vision, and life insurance
• 401(k) with company match
• Paid vacation and holidays

What You'll Do

• Serve as the primary point of contact for Warehouse Management System (WMS) questions, troubleshooting, and user support
• Maintain WMS users, system settings, workflows, locations, labels, barcodes, QR codes, and related system data
• Monitor and troubleshoot communication and transaction issues between the WMS and BisTrack ERP system
• Investigate inventory discrepancies, transaction errors, location issues, and exception reports
• Partner with warehouse operations teams to identify root causes and implement corrective actions
• Support inventory accuracy through system audits, transaction reviews, and process validation
• Reinforce standard receiving, put-away, replenishment, picking, staging, movement, and shipping procedures
• Train new and existing employees on WMS workflows, scanning processes, and system best practices
• Create and maintain work instructions, process documentation, and training materials
• Generate reports, analyze trends, and identify opportunities for operational improvement
• Support process improvement initiatives that enhance productivity, inventory visibility, and system accuracy
• Collaborate with warehouse leadership, inventory control, purchasing, receiving, IT, and supply chain teams
• Make occasional visits to the warehouse floor to validate inventory activity, labels, scans, locations, and user practices
• Ensure compliance with company safety policies and operational standards

Our Ideal Candidate

• Has experience working with Warehouse Management Systems (WMS) and ERP software within warehousing, distribution, manufacturing, or supply chain environments
• Functions as a WMS super user and is comfortable researching transactions, troubleshooting issues, and supporting operational teams
• Understands warehouse processes including receiving, put-away, replenishment, inventory movements, picking, staging, and shipping
• Strong analytical and problem-solving skills with the ability to identify root causes and implement solutions
• Comfortable interpreting reports, identifying exceptions, and maintaining accurate system records
• Excellent communication skills with the ability to train and support employees of varying technical skill levels
• Highly organized with strong attention to detail and follow-through
• Comfortable working both in an office environment and on the warehouse floor when needed
• Proficient with scanners, tablets, smartphones, printers, and other warehouse technology tools
• Experience with BisTrack, WMS implementation, testing, optimization, or training is preferred
• Spanish-English bilingual skills are a plus

Qualifications

• High School Diploma or GED required
• Associate degree or coursework in Supply Chain, Operations, Information Systems, or related field preferred
• Previous experience supporting warehouse systems, inventory management, or supply chain operations required
• Experience with Warehouse Management Systems and ERP platforms required
• Must meet employment eligibility requirements