Customer Service Specialist
$28 per hourManpower
Customer Service Specialist (6 Week Assignment)
Our client, a leading organization in the nutrition industry, is seeking a dedicated and proactive temporary Customer Service Specialist for 6 weeks only. As a Customer Service Specialist, you will be an essential part of the Customer Service department, supporting operational teams and ensuring exceptional service delivery.
Location: Valencia, CA
Pay Range: $28.00 per hour
Hybrid Schedule: 8:00 AM 4:30 PM, Monday through Friday. Work from home Mondays & Fridays. In office Tuesdays through Thursdays.
What's the Job?
- Manage and track customer orders efficiently, ensuring timely delivery and resolution of issues
- Coordinate with carriers to monitor shipment statuses and resolve any logistical challenges
- Communicate effectively with customers via verbal and written channels to provide updates and support
- Utilize Excel to maintain accurate records and generate reports for operational review
- Collaborate with internal teams to improve customer service processes and enhance overall satisfaction
What's Needed?
- Intermediate proficiency in Excel for data management and reporting
- Strong verbal and written communication skills
- Experience working with carriers for shipment tracking and logistics coordination
- Experience handling customer orders and resolving related issues
- Ability to work in a fast-paced environment with attention to detail
What's in it for me?
- Competitive hourly pay rate of $28.00 per hour
- Hybrid work schedule with work-from-home options on Mondays and Fridays
- Opportunity to gain valuable experience in customer service and logistics
- Supportive team environment focused on professional growth
- Potential for project extension based on performance and business needs
Vacancy posted 2 days ago
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