Front Desk Agent

Night AuditorWe are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication and the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM! MUST BE AVAILABLE TO WORK WEEKENDS & HOLIDAYSResponsibilities include:Running the night audit and resetting the operating system for next days businessSending out daily financial reports to above property and corporate teamGreeting guests both in person and over the phoneCoordinating guest check-in/check-out and assisting guests with making reservationsAnswering guest questions and assisting guests with any problems they may experienceMonitoring daily reservations and ensuring assigned rooms are prepared prior to check-inHandling financial transactions (both cash and credit)Promptly assisting with guest requestsActively listening to and resolving guest complaintsEnsuring cleanliness of the property and performing light cleaning duties if neededOther duties as assigned by general managerRequirements:High school diploma or equivalent preferredAbility to walk and bend frequently throughout shiftDetail orientedProfessional attitudeReliable transportationAbility to work independentlyWork Schedule8 hour shiftWeekend availabilityNight shift