Overhead Door Technician

Are You the One They Call When It Has to Be Done Right?Commercial dock and door systems are not optional infrastructure. When a loading dock goes down, a distribution center stops moving. When a high-speed door fails, a cold chain breaks. When the job has to be done right — the first time, on site, under pressure — that's when your experience matters most.At DuraServ, experienced technicians are the core of the operation. You'll work independently, own complex service calls and installations, and be trusted to make technical decisions in the field without someone standing over your shoulder. You're not just a wrench — you're the reason the customer's facility keeps running.If you've earned that level of trust somewhere else — and you're ready to bring it somewhere it will be recognized — let's talk.What You'll OwnThe Technical WorkInstall, service, and maintain commercial dock and door equipment to manufacturer standards — rolling doors, sectional doors, dock levelers, and related systemsPerform mechanical and electrical troubleshooting across a wide range of equipment types — you diagnose root causes, not symptomsUse hand tools, power tools, and welding equipment to fabricate brackets, mounts, and installation hardware as neededRead and interpret manuals, wiring diagrams, and technical documentation to guide diagnostics and repairs accuratelyThe OwnershipMaintain a safe, clean job site and comply with all OSHA safety policies, PPE requirements, and fall protection standards — no shortcuts, no exceptionsDocument all service activity with precision — work performed, parts used, and recommendations for future maintenanceCommunicate clearly and professionally with customers, providing real-time job status updates and explaining additional service needs without oversellingSupport teammates on larger installations and remain flexible to changing schedules — you understand that the team wins or loses togetherWho You AreYou don't guess. You diagnose. You don't patch. You fix. And when you're done, the system runs better than before you arrived.A true problem-solver — you find root causes and deliver lasting solutions, not temporary fixes that bring a callbackTechnically fluent — hands-on knowledge of mechanical and electrical systems, and comfortable with welding, hydraulics, and fabricationSelf-managed — you run your day, your tools, and your job site like a professional without waiting to be toldPhysically capable — regular fieldwork in varying outdoor conditions, frequent standing, bending, ladder use, and lifting up to 50 poundsCustomer-facing confident — you communicate complex technical information clearly and represent DuraServ with professionalism on every callA competitor — you take pride in being the technician who handles the jobs others can't, and you don't leave a job site until it's rightEducation & ExperienceRequiredValid, current state-issued driver's license — field travel to customer sites is dailyAbility to meet physical demands: regular fieldwork outdoors, frequent ladder use, and lifting up to 50 pounds regularlyPreferredHigh School Diploma or equivalent — trade school certificate or diploma accepted and valuedHands-on experience with welding, mechanical systems, hydraulics, or electrical work3+ years of hands-on experience with commercial dock and door systems — including sectional doors, rolling steel doors, dock levelers, dock seals and shelters, and related equipment. This is the line that separates an experienced technician from an apprentice.What's in It for YouCompetitive hourly pay commensurate with your experience and skill levelAutonomy and trust — you're given the tools and the freedom to do your job the right wayFull benefits package: medical, dental, vision, and 401K with company matchCompany-provided life insurance, short-term and long-term disabilityPremium tools, ongoing paid training, and manufacturer certificationsA high-performance team environment — no slackers, no shortcuts, no one dragging down the standard you've built your career onClear advancement track — technical excellence at DuraServ leads to leadership opportunities for those who want themA Note to the Right Technician.If you've been in a shop or on a crew where your skill was taken for granted — where the standard was "good enough" and the best technicians got the same treatment as the worst ones — this is a different environment.DuraServ's field technicians are the company's reputation on every job site. We hire people who take that seriously — and we back them up with the tools, training, and team they need to deliver.Deliver solutions that matter. That's not a slogan. It's the standard.APPLY NOW — Bring Your Experience. Own the Work.Hit Apply. Show us what you've worked on and what you're built for.About DuraServDuraServ is a national leader in commercial dock and door solutions, operating across the U.S. and Canada since 2001. Our field technicians are not an afterthought — they are the standard by which DuraServ is measured in every market we serve.Equal Opportunity EmploymentDuraServ and its subsidiaries are Equal Opportunity/Affirmative Action employers. It is our policy not to discriminate against any Employee or Applicant. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. This policy of nondiscrimination in employment includes but is not limited to: recruitment, hiring, placement, promotion, transfer, employment advertising or solicitations, compensation, layoff or termination of employment.AccommodationDuraServ and its subsidiaries are committed to providing reasonable accommodation to people with disabilities throughout the job application and interview process, to the point of undue hardship. If you require an accommodation during the application or interview process, please email View email address on click.appcast.io to External Recruiting Agencies & Search FirmsDuraServ LLC and its affiliate businesses do not accept unsolicited resumes or candidate profiles from external recruiting/staffing agencies or search firms.Any resume or candidate information submitted to any DuraServ employee — without a fully executed, written search agreement in place with DuraServ's Talent Management team — will be deemed the property of DuraServ LLC.No placement fee will be owed or paid, now or in the future, regardless of whether the candidate is subsequently hired.Agencies seeking to be considered as an authorized vendor must have a current, countersigned agreement with DuraServ LLC prior to submitting any candidates. Agencies should not contact hiring managers, regional leadership, or any other DuraServ LLC employee directly.DuraServ — Building Careers That Move Commerce Forward