Oracle Cloud Benefits Lead - Managed Services (AMS)

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

Our Managed Services practice is looking for an experienced Oracle Cloud Benefits Consultant to support US benefits processes and serve as a key resource in the ongoing administration, optimization, and integration of Oracle Cloud Benefits with other HCM applications. This is a fully remote, full-time permanent position open to candidates in the U.S.

• Consult on best practices related to benefits administration, enrollment, and compliance.

• Be an expert in the support of Oracle Cloud Benefits applications.

• Provide best-practice guidance on benefits business processes and system configuration.

• Have a strong understanding of the integrations between Benefits and Payroll, ABM/OTL and Compensation.

• Act as the Oracle Cloud Benefits SME to understand business requirements and translate them into appropriate Oracle Cloud Benefits configurations.

• Create and update test scripts needed for functional testing.

• Maintain system-related processes and documentation and recommend procedural improvements.

• Assist with continuous process improvement initiatives and provide insight into industry best practices.

• Provide assistance in key benefits administration processes, including open enrollment, life event processing, eligibility management, benefits carrier integrations, and benefits reconciliation.

• Work with technical teams and provide guidance on integrations, conversions, reports and data validation activities.

This job can be performed from anywhere in the US.

Required technical and professional expertise

• Minimum 5 years of experience as a Senior Benefits Consultant, with 2 to 4 years of Oracle Cloud implementation or support experience.

• Experience supporting public sector clients, including state governments, counties, and cities, is considered an asset.

• Experience with monthly and quarterly Oracle updates, including impact analysis, testing, and issue resolution.

• Ability to lead the complete software development lifecycle, including analysis, design, configuration, testing, and deployment support.

• Experience gathering business requirements and recommending process improvements.

• Produce end-user documentation and facilitate knowledge transfer activities.

• Demonstrate strong analytical, troubleshooting, and problem-solving skills.

• Ability to work effectively in a fast-paced environment with diverse stakeholder groups.

• Self-starter with the ability to work independently while collaborating effectively within a team environment.

• Excellent verbal and written communication, active listening, and interpersonal skills.

• Highly organized and detail-oriented.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.