EHR Portfolio Manager

EHR Portfolio ManagerThe EHR Portfolio Manager is responsible for day-to-day coordination and ongoing development of the BMC EHR IT Teams Portfolio. Reporting directly to the ITS Sr. Director of the PMO, this position is responsible for the overarching EHR governance process throughout all the EHR Teams—including tracking and alignment of ongoing projects, programs, and tasks; and reporting of new, existing and completed projects. Acts as the EHR representative through the IT PMO Governance process and is the EHR liaison ensuring IT PMO standards and workflows are developed with the EHR Team structure in mind. Ensures the ongoing alignment of the teams for IT PMO project reporting requirements and daily workflows related to the expansion of the PPM system implemented for project and portfolio management tracking. Work closely with project managers, team leads, and other leaders across the health system to align on stakeholder and business expectations, goals, and strategies. Implements and executes mature processes and procedures to establish, maintain, and monitor the EHR portfolio and communicates portfolio projects, programs, priorities and investments to the organization. Responsible for developing and maintaining the EHR Roadmap, a multi-year EHR Strategic Plan that aligns with Sr. Leadership goals and priorities.Position: EHR Portfolio ManagerDepartment: EHRSchedule: Full TimeLocation: HYBRID-LOCALEssential Responsibilities / Duties:EHR Executive Roadmap Program:Maintain 3-5 yr EHR roadmap, strategic alignment toolsFacilitate annual EHR roadmap sessions with EHR directors and Hospital Exec StakeholdersOwn continuous improvement of tools & process (driver diagram, annual exec roadmap/goal alignment discussions)Communicate/disseminate information from exec roadmap to impacted user group leadership and other stakeholdersEHR Portfolio Management:Track and monitor EHR project progress – baseline data, inter-project dependencies, milestones, costs, resourcing, etc.Assist and develop comprehensive business cases, clearly outlining project objectives, ROI potential, and strategic benefits to facilitate informed executive decision-making.Conduct financial assessments of proposed projects, ensuring optimal resource utilization and cost-effective implementation of technology solutions.Prepare program proposals, anticipated outcomes, and alignment with organizational objectives.Synthesize large and complex data sets into executive-ready summaries, presentations, and visualizations to support strategic decision-making and communicate key insights to senior leadership.Monitor Service Now INC/REQ queues to assist in triage and ensure all EHR teams are meeting SLAs.Facilitate annual EHR roadmap planning sessions with EHR directors (prior to capital budget season)Stay informed of hospital/system wide priorities to ensure work in EHR Portfolio is aligned.Work with application managers and team leads to ensure teams are keeping IT work tracking tools up to date (Planview and Service Now)Provide monthly, quarterly, annual EHR team wide report out on work stats to all stakeholder groups (internal & external)Keep aligned with ITS PMO on project management standards and IT governance processEstablish and reinforce EHR Project Management standards and toolsAssist in assessing larger EHR strategic initiativesFacilitate weekly Epic PM meeting with Epic TS/BFFPerform project intake and prioritization and leveraging project scoring tool log to assess impacts to the portfolioEHR Program Committee:Facilitate monthly EHR gate 2 meeting (formerly EHR Interdisciplinary Committee)Provide required report outs to IT Governance for all inflight work, completed projects, and new project demands being recommended by committeeMaintain and update committee charter, attendee list/invite, and other key documentsContinually strive to improve effectiveness of committee to help drive org wide goalsFacilitate weekly EHR Portfolio/leadership meeting with all EHR managers, team leads, directors, CMIOs, CNIOs, key IT leaders and EHR PMs (accidental, PMO and consultant)Establish good product management principles and framework with leadership.EHR Project Management and Leadership:Mentor & Support EHR "accidental PMs" with using Planview and IT PMO project management standards (Waterfall and Agile)Assist EHR Resource Managers & PMs with ITS PPM tool Planview up to date via relevant key data points: work allocations for projects, Other Planned Work, etc.Guide and mentor project managers to enhance their skills and ensure successful project deliveryEHR Governance:Ensure EHR governance framework, documentation and tools are maintainedEnsuring all UG's are functional and effectiveEstablish and reinforce UG facilitation StandardsHelp support and move forward data governance related to EHR products, knowledge management programs(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).Job Requirements:Education:Bachelor's Degree required.Master's degree preferred.Certificates, Licenses, Registrations Required:Certification as a Portfolio Management Professional (PfMP) a plus, but not requiredEpic Certifications a plus, but not requiredExperience:Minimum of 5 years hands-on experience in project/portfolio resource planning, reporting, prioritization, and budgetingExperience leading projects and programs within IT, as well as projects and programs that involved stakeholders outside IT (e.g. clinical organizations, health system business areas, vendors, etc.)Past experience that includes facilitation of project governance and responsibility for portfolio management and reportingExperience using project management and portfolio management tools and software is requiredKnowledge and experience with Epic, Service Now and/or Planview are strongly desiredKnowledge and Skills:Fosters and builds a collaborative working relationship with various stakeholdersExcellent oral and written communication skills with the ability to adjust presentation style to suit intended audienceAbility to lead staff in both team and independent settingsKnowledgeable of project (e.g. PMBOK) and portfolio management best practices with the ability to adjust and implement within the organizational culture.Working knowledge of Agile project, product and portfolio managementA strong working knowledge of Microsoft Office productsMust be willing to challenge customers to better understand their needsAbility to challenge the various stakeholders involved in project governanceExpert in project portfolio financial managementCompetent in project and portfolio governanceDemonstrated experience managing large project portfolios including projects that have high visibility and risksEqual Opportunity Employer/Disabled/VeteransAccording to the FTC, there has been a rise in employment offer scams. 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