Lead Experience Associate
TOCA Football
About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests — where they learn, where they live, and where TOCA becomes the place where they play. Whether they’re kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests. What makes a TOCA Teammate? We value an individual that seeks to... Play Hard Care Deeply Grow Together Strive for Excellence Create Awesome Experiences Why You'll love being part of the TOCA Team: You'll have full access to our TOCA Treats, which includes (but is not limited to!): Competitive Pay and On-Demand Pay Part-Time, Flexibility Career Growth & Development Employee Assistance Program Active & Fit Membership Benefits Hub Discount Marketplace So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew! Job Highlights: Job Title: Lead Experience Associate Location: Wixom, MI Report To: General Manager Hours Required: Availability to work up to 30 hours weekly, including evenings, weekends, and holidays. Position Overview: Team Leader. Vibe Keeper. Guest Experience MVP. We’re on the hunt for a high-energy leader who can lead a shift, hype the team, and keep our soccer center running smoother than a clean pass in the final third. As a Lead Experience Associate, you’ll own the guest experience, guide your teammates, and bring big TOCA energy to everything you do. owning the front desk- owns first and last impression Your Game Plan: Own the Guest Experience (30%) Greet guests like they’re VIPs (because they are!) Answer questions, solve problems, and spread good vibes (you lead the front desk experience!) Handle feedback with care and confidence Coach & Champion Your Team (25%) Run the shift like a mini-manager Delegate tasks, coach teammates, and bring the hype Train new comers and level-up current teammates Operations Expert (20%) Keep the center clean, stocked, and flowin' Handle check-ins, reservations, and event logistics Crush your open/close checklist daily Work concessions as needed (locations with food and beverage) Problem Solving (10%) Fix guest issues fast and with finesse Know when to escal, and come with solutions Communication (10%) Share updates, feedback, and squad goals Keep leadership and teammates in sync Admin But Make it Snappy (5%) Handle waivers, payments, and light reporting TOCA Culture (100!%) Model our service commitment standards by being professional, welcoming, aware, outgoing and proud. Partner with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center. What You Bring: Leadership experience or natural “take charge” energy A passion for people + a cool head under pressure Tech confidence (Google Suite, scheduling tools, etc.) Flexibility to work nights/weekends (that’s our peak time!) Ability to lift 30+ lbs and be on your feet for long shifts Food handlers card for our centers that require them
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- J-18808-Ljbffr TOCA Football
- ...Lead Experience Associate About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the "third home" for our guests where they learn, where they live, and where TOCA becomes the place where...SuggestedPart timeShift workNight shiftAfternoon shift
- ...Guest Experience LeaderFlexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.PERKS... ...more!This role is vital to the guest experience because you'll:Lead the experience: Check in with guests and make sure they are...SuggestedShift work
- ...valuable job skills.We are committed to being America's best first job. Let's talk. Make your move.See a day in the life of a Guest Experience Lead at McDonald'sRequirements:We believe in letting you do you. If you're looking for a part-time job that supports your full-time...SuggestedFull timePart time
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- TOCA Soccer is seeking a Lead Experience Associate at our Wixom, MI center. You will lead a shift, hype the team, and ensure an outstanding guest experience from entry to exit. This role requires energy, warmth, and a readiness to manage front desk operations with the General...Shift workNight shiftWeekend work
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- ...Member Experience Associate - Plymouth Branch Pay Range: Band A - MRP 1 This position is in Plymouth, MI The Member Experience Associate is passionate about delivering the best Member Experience to our members! This team member will uncover needs, inspire possibilities...Second jobFlexible hours
- The North Face is seeking a Store Manager to lead our Novi store with a focus on delivering an exceptional customer experience, achieving sales goals, and building a high-performing, inclusive team. You will model brand values, drive operations excellence, and coach staff...
$15.73 - $15.98 per hour
...Store Manager, maximizing sales, developing staff, and adhering to company policies. Candidates must have prior retail or management experience and be able to perform various physical tasks. This is a full-time position with an hourly rate of $15.73 - $15.98, based on...Hourly payFull time- The North Face is seeking a Store Manager to lead store operations, drive sales, and deliver an exceptional customer experience. You will manage a high-performing, inclusive team and uphold brand standards in a fast-paced retail environment. You will oversee scheduling...
- POP MART Store Manager in Novi, MI is responsible for leading all store activities, delivering an exceptional customer experience, and developing a high-performing team while driving operational excellence in line with POP MART's brand. You will own business performance...
- ..., MI. You will be responsible for the operation of a single store, including hiring, coaching associates, and driving financial results to ensure exceptional guest experiences. We provide an 8+ week leadership training program and ongoing mentorship to support your success...Relocation
- H&R Block, Inc. in Novi, MI, is seeking an Area Experience Leader to oversee 4-6 offices and drive a consistent, high-quality client experience... ..., and own office readiness and operational performance. Lead with a client-centric mindset, guide teams to meet business results...Work at office
- ...Restaurant Group, Inc. is seeking a Store Manager to lead a Panda store, drive guest satisfaction, and... ...includes hiring, training, and directing associates to meet financial goals while delivering exceptional dining experiences. Candidates should have a high school diploma...RelocationFlexible hours
$15.25 - $17.33 per hour
Overview Join to apply for the Guest Experience Lead role at McDonald's 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Responsibilities Lead the experience: Check in with guests and make sure they are enjoying...Hourly payFull timeShift work- ...a role focused on managing and producing catering orders in Brighton, Michigan. The successful candidate will deliver memorable experiences through friendly service, effective communication, and adherence to food safety standards. Applicants should be at least 18 years...Flexible hoursShift workNight shift
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- H&R Block seeks a Multi-Office Leader to oversee 4-6 retail offices, ensuring a consistent consultative client experience and high operational standards. You will coach Tax Professionals and Client Service Professionals, aligning priorities and driving strong business...Work at office
$25 - $50 per hour
...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Wixom. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training to...Shift workNight shiftWeekend work- ...includes maintaining store standards and assisting with inventory management. The ideal candidate will have at least one year of retail experience, flexible availability, and strong sales skills. Oakley offers competitive pay and a total rewards package including benefits. ....Part timeFlexible hours
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$15.25 - $15.75 per hour
...join our TJX family—a Fortune 100 company and the world's leading off-price retailer. Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service...Hourly payTemporary workLocal areaHome officeFlexible hoursNight shift
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