Club Manager

Benefits: Bonus based on performance Employee discounts Free uniforms Paid time off Training & development About the Role: The Zoo Health Club in Concord, NH is looking for a dynamic and motivated Club Manager to lead our team and drive an exceptional member experience. This is an exciting opportunity to take ownership of daily operations and make a real impact in a fast-paced, people-focused environment. If you're a natural leader who thrives on building community and delivering results, we want to hear from you! Responsibilities: Oversee all day-to-day club operations to ensure a smooth, efficient, and welcoming environment Lead, coach, and schedule a team of staff to deliver outstanding member service Drive membership sales, retention strategies, and revenue growth initiatives Monitor and manage club budgets, expenses, and financial performance Maintain facility cleanliness, safety standards, and equipment upkeep Resolve member concerns and feedback in a professional and timely manner Plan and promote club events, programs, and community engagement activities Requirements: 2+ years of management experience, preferably in a club, fitness, hospitality, or retail setting Strong leadership skills with the ability to motivate and develop a team Proven track record in sales, customer service, or membership growth Excellent communication and interpersonal skills Ability to manage budgets and analyze basic financial reports Highly organized with strong problem-solving abilities Flexible availability including evenings and weekends as needed About Us: The Zoo is a proud fixture of the Concord, NH community, dedicated to providing members with a top-notch experience they keep coming back for. Our team is passionate, driven, and committed to creating a positive and energetic atmosphere every single day. We believe in investing in our people and fostering a workplace where great work is recognized and rewarded. #J-18808-Ljbffr