General Manager

Nami Nori is looking for a highly motivated General Manager to lead the team in our flagship location in the West Village! This person will also oversee the day-to-day operations of Postcard bakery.

ABOUT YOU:

• A natural born leader who is detailed, quality driven, and well-organized
• Authentic hospitality professional with the thoughtfulness to create joy and delight at every turn
• Has a passion for people, food, and hospitality and has the skills to build strong and long-lasting relationships with staff and guests alike
• Comfortable implementing and maintaining systems and standards to ensure the highest level of service and maximize profitability 
• Possesses excellent communication skills, is comfortable “digging in” to any situation, and managing a diverse group of people and personalities
• Proactive and creative problem-solver who is responsive and thrives in a fast-paced environment

WHAT YOU’LL DO:

• Oversee all aspects of daily operations of the restaurant
• Build and maintain guest relationships, curate VIP experiences, and manage ongoing correspondence through email and review platforms
• Train, coach, and develop a team of high performing staff by exemplifying our Core Values
• Manage facilities maintenance, following checklists and communicating issues in real time, following proper protocols
• Maintain an A letter grade from the DOH and confirm the all FOH and BOH management conduct DOH walk-throughs to ensure DOH compliance
• Drive salesmanship in service, working to maximize top line sales for every meal period
• Facilitate on-going training and development of current staff and management to ensure that all team members are educated on Nami Nori products and services 
• Build morale and team loyalty by fostering a work environment where team members’ input is valued and encouraged 

WHO WE ARE:

Nami Nori is the first concept to specialize in open-style sushi hand rolls. Our mission is to create a world-wide devoted fan following for temaki through “omotenashi”, the Japanese art of gracious hospitality. We are committed to creating great experiences for both guests and employees alike.

POPULAR ACCLAIM:

• 100K followers on Instagram
• ★★ The New York Times “Nami Nori Gets Hand Rolls Right, and Other Details Too”
• Michelin Guide “Nami Nori Brings Creative Hand-Rolled Sushi to NYC's West Village”
• The NEW YORKER “Nami Nori’s Hand Rolls Are Worth the Wait”
• And more…

BENEFITS

- Compensation: $95-$110k annually 

- 56 hours paid sick leave

- Additional 40 hours vacation time annually for management

- Medical, dental & vision health insurance programs with employer contribution

- Additional pre-tax health care spending program

- Commuter benefits

- Employee dining discounts at any Nami Nori location

- Opportunity to grow professionally with a growing company

POSITION SUMMARY

This position is responsible for leading the Front of House (FOH) and the Back of House (BOH) team members at both Nami Nori West Village and Postcard in running an efficient and profitable operation, managing day-to-day store operations, maintaining high service standards and conditions and fostering a positive environment. 

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations as applicable.