Intern - Personal Lines

Intern Opportunity

The Cross Family of Agencies welcomes you. We need your talent and expertise.

Position Title: Intern Location: Beverly, MA Schedule: Part-time, onsite Reports To: Administrative Manager / Project Manager

Position Overview

We are seeking a motivated and professional intern who is eager to gain hands-on experience in an office environment. The ideal candidate is a high school senior or current college student with reliable transportation. This role provides exposure to administrative operations, industry training, and real-world business communications.

Key Responsibilities

• Answer incoming phone calls and route them appropriately.
• Process incoming and outgoing mail, including sorting, scanning, and distributing as needed.
• Attend staff meetings as requested to gain insight into business operations.
• Participate in Internship-related workshops and training.
• Participate in carrier meetings as requested to observe industry relationships and processes.
• Complete online industry training modules and maintain required learning progress.
• Provide general office support to team members as needed.

Required Qualifications

• Must be a high school senior or enrolled college student.
• Must have reliable transportation to and from the office.
• Strong verbal and written communication skills, both in person and on the phone.
• Ability to multitask, prioritize responsibilities, and work efficiently.
• Must be a team player with a positive attitude and willingness to learn.
• Professionalism, reliability, and strong attention to detail.

Preferred Skills (not required)

• Basic knowledge of Microsoft Office (Word, Outlook, Excel).
• Comfort with learning new software or online systems.

What We Offer

• Exposure to a professional office environment.
• Learning opportunities through real-world administrative tasks.
• Insight into the insurance industry through staff and carrier interactions.
• Flexible hours within business needs.

DISCLAIMER:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.