Bartender

Bartender Job Description
Reports to: General Manager/Department Manager

Job Summary:
Our mission is to provide an innovative and entertaining dining experience which will compel our guests to become raving fans and create brand loyalty. Join us as a guest, leave as a friend. Bartenders ensure that our Guests have an enjoyable dining experience by providing quality guest service. Bartenders work behind the bar taking orders and delivering food and beverage to our guests maintaining and enhancing the quality of our service. You are responsible for making any and all alcoholic beverages for the service staff. You will work in close collaboration with colleagues and follow established health and food safety standards.

Minimum Qualifications

• Bartender experience required, preferably in a high-volume atmosphere
• Knowledge of basic restaurant hospitality and fully engaged, service minded attitude
• Must possess valid Manager food safety certification or any other food/alcohol certification if required by state law
• Able to stand for 10 hours
• Able to lift at least 50 pounds
• Good hearing for safety and accurate communication (with or without accommodation)
• Must be able to read, write and speak in English
• Must have reliable transportation
• Basic computer usage skills
• Compliance with our dress and appearance policy including black slip resistant shoes

Responsibilities and Duties

• This position requires attendance as scheduled and policy and procedure compliance
• Maintain a gracious, pleasant and friendly attitude, while contributing to a teamwork-based work environment.
• Guide guests through food, beverage, and promotional menus.
• Responsible for attention and prompt response to the bar guests' needs and requests throughout their entire visit.
• Present an accurate guest check, accept payment, and quickly complete the transaction.
• Answer the phone and assist with answering guests' questions in a friendly, courteous manner.
• Prepare bar and dining room beverage orders promptly.
• Accountable for receiving accurate payment and balancing the cash drawer used during their shift; daily/weekly bar inventories must correspond with cash totals.
• Stock all liquors, beer, wines, mixes, garnishes, glassware, and miscellaneous bar supplies.
• Open wine and champagne bottles and tap beer kegs as needed.
• Provide service in a way as to create new and repeat business and avoid guest complaints.
• Position requires slip-resistant shoes.
• Follows dress and appearance policy.
• Reports 100% of tips for each shift.
• Prepares stunning, handcrafted beverages with consistency of recipe and attractively garnished.
• Attend all team member meetings and bring suggestions for improvement.
• Avoid leaving work area during peak periods.
• Keep a clean and professional appearance at all times.
• Must show proof of alcohol and food safety certification.
• Is aware of, and abides by all liquor service laws.
• Do not overserve Guests or serve underage Guests.
• Must pass general information and departmental tests with a grade of 90% or higher.
• Perform other related duties as assigned by the General Manager/Department Manager.

SUPERVISORY RESPONSIBILITIES
This position does not include any supervisory responsibilities.

Note: The job description reflects the assignment of the essential functions of the current position, but does not prescribe or restrict tasks that may be assigned. The essential functions are specified, but are subject to change at any time for various reasons, including management discretion.