Co-Managed IT Services Delivery Manager

SC&H Group

SC&H Group seeks a Co-Managed Services Manager to lead the Technology Advisory delivery team in Columbia, MD. The role focuses on running the co-managed help desk, balancing client expectations with contracted scope, and driving continuous improvement across people, processes, and technology. You will own escalation, coach pod leads, and advance AI-assisted support, while delivering measurable SLA performance and client value in a hybrid environment. #J-18808-Ljbffr SC&H Group

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Vacancy posted 2 days ago

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